Senior Business Analyst – Automation, Analytics, AI

MSD

Senior Business Analyst leading automation, analytics, and AI solutions for clinical trial operations. Driving operational efficiency and compliance in a leading healthcare organization.

Posted 4/30/2026full-timeCopenhagen • 🇩🇰 DenmarkSeniorWebsite

Tech Stack

Tools & technologies

Google Cloud PlatformRPASQLTableau

About the role

Key responsibilities & impact

Lead development of business cases including problem definition, options analysis, solution scope, resource/cost estimates, benefits/KPIs, risks, and compliance considerations
Lead and drive the end-to-end delivery of country-level tools and solutions (e.g., dashboards, workflow automation, Robotic Process Automation (RPA), AI-assisted processes) using appropriate platforms and methods
Translate business requirements into functional/technical specifications and oversee build, testing, validation, and controlled deployment; ensure security, privacy, and quality
Conduct life cycle management of the developed solutions, including rollout, maintenance and disposal, as required
Develop or oversee development of analytics and visualization (e.g., operational dashboards, performance metrics) to drive data-informed decision-making
Define and track success metrics (e.g., time-to-deploy, cycle-time reduction, accuracy/data quality, adoption/satisfaction, cost avoidance/FTE savings) and embed learning loops for continuous improvement
Ensure compliance with ICH GCP, company policies and local regulations; support change management through training materials and end-user training, and collaborate closely with country, regional and headquarters stakeholders
Lead change management for local deployments, including training plans, communications, and stakeholder engagement; contribute to capability uplift in data literacy and digital ways of working

Requirements

What you’ll need

Bachelor’s degree in life sciences, business analytics, computer science, engineering, or a related field (Master’s degree preferred)
5 years of relevant hands-on experience in data analysis, process improvement, or technology-enabled transformation within life science/healthcare
Experience in successfully designing and delivering automation/analytics/AI-enabled solutions (e.g., dashboards, RPA/workflow automation, AI/ML pilots)
Practical experience with Business Intelligence and data tools (e.g., Power BI or Tableau), and data querying basics (SQL or equivalent)
End-to-end product and solution ownership mindset: with accountability for value delivery across the full solution lifecycle (ideation, MVP, rollout, scaling, maintenance, and retirement)
Automation/AI awareness: practical experience with workflow automation/RPA platforms; exposure to AI/ML use cases and constraints in clinical operations
Program/project management: planning, prioritization, risk/issue management, and delivery at pace; comfortable with Agile/Lean practices
Strong Communication & influence skills: ability to influence across functions and present technical topics to non-technical audiences
Problem-solving & critical thinking: structured analysis, hypothesis-driven approach, and pragmatic delivery mindset
Willingness to travel approx. 20%

Benefits

Comp & perks

Flexible Work Arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisprocess improvementautomation solutionsanalytics solutionsAI-enabled solutionsBusiness Intelligencedata queryingworkflow automationRobotic Process Automation (RPA)AI/ML

Soft Skills

communication skillsinfluence skillsproblem-solvingcritical thinkingstakeholder engagementchange managementtraining developmentcollaborationcontinuous improvementdata literacy