MSD

Associate Director, Learning & Development

MSD

full-time

Posted on:

Location Type: Hybrid

Location: Upper GwyneddPennsylvaniaUnited States

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Salary

💰 $142,400 - $224,100 per year

Job Level

About the role

  • Develop comprehensive, end-to-end strategic learning plans that align with product strategy, commercial objectives, regulatory requirements, and customer needs.
  • Assist design and development of launch workshop curricula and associated learning assets (facilitator guides, participant materials, job aids, e-learning modules, assessments, simulations, and virtual instructor-led content).
  • Define learning pathways for different roles (field sales, medical science liaisons, customer support, market access) and for different phases (pre-launch, launch, post-launch, in-line maintenance).
  • Establish measurement and evaluation frameworks (performance metrics, behavioral indicators, business KPIs) and implement a plan to collect, analyze, and report learning impact.
  • Partner with cross-functional stakeholders — sales and product leadership, commercial training, HR/Talent, Medical, Regulatory, Marketing, Sales Operations — to align content, timing, and rollout logistics.
  • Lead pilot programs and continuous improvement cycles using learner feedback, performance data, storytelling, and A/B testing of methodologies.
  • Provide thought leadership on adult learning theory, blended learning approaches, digital enablement (microlearning, virtual labs, simulations), and change management practices.
  • Manage, mentor and grow a high-performing team of L&D professionals; set priorities, develop talent, and ensure effective cross-functional collaboration.

Requirements

  • Minimum of a Bachelor’s degree, or currently in pursuit of degree completion, or equivalent relevant work experience in Human Resources, or related discipline.
  • Minimum of 10+ years of related experience (8+ years with Master’s degree)
  • Experience in the area of Ophthalmology in either a sales or learning/education capacity.
Benefits
  • medical, dental, vision healthcare and other insurance benefits (for employee and family)
  • retirement benefits, including 401(k)
  • paid holidays
  • vacation
  • compassionate and sick days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
learning designcurriculum developmente-learningperformance metricsbehavioral indicatorsbusiness KPIsA/B testingadult learning theoryblended learningchange management
Soft Skills
leadershipmentoringcross-functional collaborationstrategic planningcommunicationstakeholder engagementcontinuous improvementteam managementanalytical thinkingstorytelling