Business Operations

• Maintain team collaboration channels to ensure accurate, accessible documentation.
• Assist with the upkeep of contact lists, SME directories, and governance artifacts (e.g., RACI matrices, prioritization tools).
• Contribute to process prioritization and continuous improvement initiatives.
• Coordinate logistics and materials for recurring BPM meetings (e.g., Community of Practice, office hours) and other stakeholder events.
• Create or update communication and education materials (slides, FAQs, quick reference guides).
• Support ad hoc projects and administrative activities as needed.

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