MS2soft

Full-stack Engineer

• Deliver small to moderately complex features across the SDLC, from understanding requirements through implementation, testing, and release.
• Write clean, maintainable, and testable code, following team standards and established patterns.
• Collaborate with stakeholders and other engineers to clarify requirements and translate them into workable technical tasks (including constraints, risks, and tradeoffs).
• Contribute to system reliability and supportability through automated tests, debugging, and incremental improvements.
• Triage and resolve defects in production and non-production environments, escalating and pairing as needed.
• Participate in code reviews as both author and reviewer, and incorporate feedback to improve engineering quality.
• Create and maintain lightweight technical documentation (implementation notes, runbooks, and operational considerations).
• Grow ownership over one or more modules, workflows, or services over time, including knowledge sharing with the team.

Software Engineer

Engineering Manager

• Manage software engineers across assigned teams through 1:1s, performance reviews, coaching, and growth conversations.
• Set development goals, hold engineers accountable to them, and build individual growth paths in partnership with each engineer.
• Partner across engineering leadership to surface performance signals, coaching needs, and growth opportunities.
• Develop senior individual contributors into technical leaders and mentors.
• Contribute to hiring, onboarding, and ramp plans for engineers joining the teams.
• Foster a collaborative, accountable, and customer-focused team culture.
• Manage and reinforce Agile practices across the group, including standups, sprint planning, reviews, and retrospectives.
• Maintain healthy sprint cadence, backlog hygiene, and delivery predictability in partnership with the Product team.
• Translate product requirements and specifications into executable plans across assigned teams.
• Track and report on delivery health, risks, and impediments. Escalate early when scope, capacity, or dependency risk threatens commitments.
• Ensure inbound work is triaged and addressed in alignment with service level objectives.
• Partner with engineers on technical scoping, estimation, and review practices.
• Drive adoption of group engineering standards (code review, testing, documentation, deployment quality).
• Provide technical sign-off on team-level decisions where appropriate and escalate architectural questions to the Director of Software Engineering and Lead Architect.
• Partner with the QA team on test coverage, automation investment, and deployment-quality ownership.
• Coordinate with the Technical Support Manager on escalated customer issues.
• Maintain operational awareness of production health across Software Engineering's systems and support incident response when code is implicated.
• Coordinate across engineering teams and with adjacent teams (QA, Support, Product) on planning, dependencies, and delivery risk.
• Own inbound triage and cross-team dependency resolution for assigned teams.
• Communicate status, risks, and outcomes clearly and directly to engineers, peers, and leadership.

Software Engineer

Software Engineering Manager