
Financial Services Representative – Year-Up, Returning Interns
Ms Ms
full-time
Posted on:
Location Type: Hybrid
Location: Alpharetta • Arizona • Florida • United States
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Salary
💰 $24 per hour
Job Level
About the role
- Provide excellent customer service by identifying customer needs and determining the best solution for them.
- Educate customers on Morgan Stanley ’s competitive advantage and identify additional products they would benefit from.
- Show us your determination to drive sales by engaging customers and identifying new opportunities.
- Follow processes and manage your time efficiently throughout the day.
- Continually learn about investments and the financial markets to address the individual client's investment needs.
- Help the company identify opportunities to keep our clients and do your part to minimize risk, when necessary.
- Be required to maintain a high level of personal integrity and comply with Morgan Stanley ’s Code of Conduct.
- Connect with other groups to gather info to resolve customer issues.
- Be involved in other projects and tasks.
Requirements
- A bachelor’s degree in Finance, Business Management or Administration, or have an equivalent combination of education, training and experience (1 year of work experience can substitute 1 year of education)
- You’ve spent at least 2 years working in a customer-facing role
- MUST be flexible to work a hybrid schedule (3 days a week in office)
- Have at least 2 years’ experience working in a call center environment or within a financial institution
- You can articulate your experience working on a team and in a highly collaborative environment
- You have previously been in a role where you had to meet sales goals either through full time work or college internships
- You’re considered a people-person and have extraordinary interpersonal skills, a strong team orientation and resiliency
Benefits
- Paid time off
- Savings programs
- Health care (medical, dental, vision)
- Insurance plans
- Tuition and licensing reimbursement along with student loan refinancing
- Fitness subsidy
- 401(k) with competitive firm matching
- Access to the Morgan Stanley Employee Stock Purchase Program
- Family building benefit to assist employees with the cost of adoption, surrogacy, and fertility treatments
- Generous parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicesalesinvestment knowledgefinancial marketsrisk managementcall center experienceteam collaborationgoal achievement
Soft Skills
interpersonal skillsteam orientationresiliencycommunicationproblem-solvingtime managementflexibility
Certifications
bachelor’s degree in Financebachelor’s degree in Business Managementbachelor’s degree in Administration