Network Solution Design Manager

MS Companies

Network Solution Design Manager creating resilient logistics solutions for Fashion, Home & Beauty at M&S. Collaborating across teams to drive improvements and support transformation initiatives.

Posted 6/12/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for ensuring network solution designs support achieving FH&B strategic ambitions.
Own the solution design and associated outcome with solutions reflecting real world application including known challenges around labour, forecast accuracy, transport congestion etc
Define the blueprint and standard operating model across the network, including distribution centres, stores, fulfilment locations and transport networks (incl final mile)
Identify opportunities for improvement including simplification of network complexity, improved visibility and control, service / prop improvement and cost reduction / optimisation
Engage and collaborate with key stakeholders—including Business Units, 3PLs, and Operational Leads, to support the development of the Supply Chain & Logistics transformation programme, ensuring alignment, transparency, and resolution of cross-functional challenges

Requirements

What you’ll need

End-to-end logistics network design expertise, spanning distribution, fulfilment, transport and last‑mile operations, with experience designing integrated, scalable solutions.
Strong operational and technical understanding, including DC/FC processes, automation applications, and working knowledge of WMS, TMS and related supply chain systems.
Commercial and analytical capability, with the ability to interpret complex data, understand cost drivers and trade-offs, and build clear, value‑based recommendations.
Able to demonstrate a structured problem-solving and delivery approach, applying practical thinking to complex challenges, supported by sound change management and programme/project methodologies (e.g. Prince2, Agile).
An influential communicator and collaborator, skilled at engaging diverse stakeholders, translating technical concepts into clear messages, and driving alignment across teams and partners.

Benefits

Comp & perks

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

logistics network designdistribution processesfulfilment operationstransport operationslast-mile operationsautomation applicationsWMSTMSdata analysiscost optimization

Soft Skills

problem-solvingcommunicationcollaborationstakeholder engagementanalytical thinkingchange managementinfluential communicationstructured delivery approachtranslating technical conceptscross-functional alignment

Certifications

Prince2Agile