Inbound Logistics Manager – International

MS Companies

Managing international inbound operations, ensuring compliance and optimizing logistics for M&S products. Collaborating with global teams to streamline processes and improve service.

Posted 6/9/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintain and develop strong relationships with carriers, freight and customs partners, holding them accountable to KPIs, SLAs and continuous improvement.
Oversee end-to-end inbound shipments to international hubs, proactively managing performance, risks and delivery exceptions to ensure on-time flow.
Ensure customs compliance and import standards are met across the network, working closely with sourcing offices and suppliers to drive accurate, timely shipping.
Partner with 3PL and internal teams to align inbound volumes, capacity and intake, supported by clear KPI reporting and performance management.
Own routing strategy, freight optimisation and cost control, while leading reviews, supporting tender activity and driving continuous improvement across inbound logistics processes.

Requirements

What you’ll need

Strong inbound supply chain and logistics experience, including 3PL management and oversight of inbound volumes within a fast-paced retail environment
Good understanding of international freight and customs requirements, ideally within fashion or multi-market operations
Confident decision-making with the ability to operate at pace, anticipate risks and proactively solve problems
Strong stakeholder management and communication skills, with the ability to collaborate effectively across global, cross-functional teams
Analytical and data-driven, with experience interpreting performance data and using tools such as Excel, PowerPoint and Power BI

Benefits

Comp & perks

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

inbound supply chain managementlogistics management3PL managementcustoms compliancefreight optimisationperformance managementKPI reportingdata analysis

Soft Skills

decision-makingproblem-solvingstakeholder managementcommunicationcollaborationanalytical thinking