Area Supervisor, Medical Records, Release of Information

MRO

Area Supervisor managing daily scheduling of ROI Specialists across client sites for MRO. Ensuring compliance with regulations while providing quality service and support to clients.

Posted 7/8/2026full-timeVacaville • California • 🇺🇸 United StatesJunior💰 $51,000 - $69,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong management capabilities in overseeing workflow and productivity among ROI Specialists while ensuring compliance with HIPAA standards. Proficient in performance monitoring, employee scheduling, and fostering a positive customer service environment.

Highest-signal resume keywords

Supervisory ExperienceQuality Assurance MonitoringHIPAA KnowledgeMicrosoft Office ProficiencyInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee SchedulingPerformance ReviewsWork Performance MonitoringQuality AssuranceCustomer Service

Soft Skills

Written CommunicationInterpersonal SkillsPositive Attitude

Industry Keywords

Health Information ManagementAcute Care SettingMRO PoliciesFederal LawState Law

About the role

Key responsibilities & impact

Manages workflow among on-site employees at multiple client sites to ensure maximum productivity and quality standards are met.
Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
Provides coverage in event of backlogs, illness, vacation or leave of absence of ROI Specialists.
Performs Quality Assurance monitoring of work performance for the ROI Specialists.
In conjunction with and under the direction of the Area Manager, conducts productivity and work performance reviews for ROI Specialist in accordance with MRO/customer policies and procedures and Federal/State law.
In conjunction with and under the direction of the Area Manager, monitors performance and provides performance feedback for ROI Specialists.
Manages employee schedules and approves bi-weekly payroll to include approval of PTO requests
Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect.
Responds to customer needs in a positive and efficient manner.
Provides support to the Area Manager as needed.

Requirements

What you’ll need

High School Diploma/GED required.
Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred.
1 years supervisory/management experience in acute care setting.
Knowledge of HIPAA privacy information standards required.
Demonstrates excellence in written communication and interpersonal skills.
Proficiency in Microsoft Office Applications required.

Benefits

Comp & perks

medical
dental
vision
life insurance
401(k) plan