Disability Account Manager

MRO

Disability Account Manager managing release of protected health information to healthcare facilities. Evaluating records for requested disability paperwork and ensuring compliance with healthcare regulations.

Posted 6/12/2026full-timeRemote • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Act as a main contact for communicating and collaborating with assigned accounts
Reviewing and verifying FMLA and Disability forms for validity and compliance with HIPAA/HITECH/etc.
Verifying patient information within assigned accounts’ EMR systems by using key patient identifiers to ensure that all records to be reproduced are for the correct patient and scope requested.
Confirming request information and requesting additional documentation from patients/requesters to process pending forms.
Pulling and completing forms while ensuring accuracy and compliance with MRO Clinics policies/procedures as well as state/federal regulations.
Following and performing workflows specific to assigned accounts
Providing and logging detailed and accurate information on each form processed in accordance with MRO Clinics policies/procedures
Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with the completion of forms.
Providing world-class customer service to patients and clients while ensuring patient privacy.
Handling high call volumes while maintaining a high level of service and professionalism.
Maintaining all established production/quality goals, while managing assigned accounts within MRO Clinics established turn-around time.
Reports to the Director of Disability as necessary.

Requirements

What you’ll need

Thorough and detail-oriented
Professional demeanor
Customer oriented disposition
Demonstrate a positive attitude, and be able to interact well with employees
Demonstrate excellent communication skills
Proven consistent dependability and attendance
Confidentiality and discretion is required
Ability to conduct and interpret HIPAA/Privacy Guidelines
Solid organizational skills, including multitasking and time-management
The flexibility to adapt to frequent changes in the industry and office
High School Diploma or equivalent required.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account MRO Website LinkedIn All Job Openings 1001 - 5000 employees ☁️ SaaS 🤝 B2B 📋 Compliance 💰 Series unknown on 2019-11 SaaS
B2B
Compliance MRO is an enterprise healthcare software company that provides a Clinical Data Exchange Platform (CDXP) and modular solutions to securely curate, normalize, and exchange clinical data across providers, payers, registries, and clinical data requesters. MRO helps hospitals, health systems, ambulatory practices, and payers streamline release of information, compliance workflows, MIPS/quality reporting, ACO tracking, and clinical intelligence by connecting to hundreds of disparate EHRs, reducing administrative burden and accelerating patient-focused care delivery. The company emphasizes security and regulatory compliance and has been recognized with Best in KLAS awards for Release of Information. Disability Account Manager 🔥 1 hour ago 🎸 Tennessee – Remote 💵 $20 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Act as a main contact for communicating and collaborating with assigned accounts
Reviewing and verifying FMLA and Disability forms for validity and compliance with HIPAA/HITECH/etc.
Verifying patient information within assigned accounts’ EMR systems by using key patient identifiers to ensure that all records to be reproduced are for the correct patient and scope requested.
Confirming request information and requesting additional documentation from patients/requesters to process pending forms.
Pulling and completing forms while ensuring accuracy and compliance with MRO Clinics policies/procedures as well as state/federal regulations.
Following and performing workflows specific to assigned accounts
Providing and logging detailed and accurate information on each form processed in accordance with MRO Clinics policies/procedures
Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with the completion of forms.
Providing world-class customer service to patients and clients while ensuring patient privacy.
Handling high call volumes while maintaining a high level of service and professionalism.
Maintaining all established production/quality goals, while managing assigned accounts within MRO Clinics established turn-around time.
Reports to the Director of Disability as necessary. 🎯 Requirements
Thorough and detail-oriented
Professional demeanor
Customer oriented disposition
Demonstrate a positive attitude, and be able to interact well with employees
Demonstrate excellent communication skills
Proven consistent dependability and attendance
Confidentiality and discretion is required
Ability to conduct and interpret HIPAA/Privacy Guidelines
Solid organizational skills, including multitasking and time-management
The flexibility to adapt to frequent changes in the industry and office
High School Diploma or equivalent required. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Surgical Territory Manager 🔥 1 hour ago MiMedx 501 - 1000 🧬 Biotechnology 💊 Pharmaceuticals Website LinkedIn All Job Openings Surgical Territory Manager at MIMEDX, driving growth through strategic sales of surgical products and tissues. Engaging with hospitals and agencies while supporting healthcare advancements. 🇺🇸 United States – Remote 💵 $80k - $100k / year 💰 $4.6M Grant on 2022-06 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager Client Relationship Manager – ED 🔥 1 hour ago Zotec Partners 1001 - 5000 ⚕️ Healthcare Insurance 💸 Finance ☁️ SaaS Website LinkedIn All Job Openings Client Relationship Manager optimizing healthcare Revenue Cycle Management by serving as primary liaison with clients. Collaborating with internal teams to enhance client satisfaction and RCM performance. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Account Manager, Commercial Lines – Small Business 🔥 1 hour ago Heffernan Insurance Brokers 501 - 1000 🤝 B2B 👥 B2C 💸 Finance Website LinkedIn All Job Openings Experienced Account Manager needed for Heffernan Insurance Brokers' Small Business division. Responsible for account management and client insurance needs while working remotely. 🇺🇸 United States – Remote 💵 $60k - $70k / year 💰 Private equity on 2019-08 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager 🚫👨‍🎓 No degree required Mortgage Product Account Manager 🔥 1 hour ago Guild Mortgage 1001 - 5000 💸 Finance 🏠 Real Estate Website LinkedIn All Job Openings Mortgage Product Account Manager supporting Capital Markets functions at Guild Mortgage. Driving mortgage production and providing expert loan structuring and training. 🇺🇸 United States – Remote 💵 $86.2k - $129.3k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager Strategic Account Manager 🔥 1 hour ago Flexcon 1001 - 5000 💊 Pharmaceuticals Website LinkedIn All Job Openings Strategic Account Manager at Flexcon managing corporate multi-location accounts and revenue growth. Building relationships and executing national strategic account plans for B2B sales in the packaging industry. 🇺🇸 United States – Remote 💵 $88.8k - $173k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

FMLA forms reviewDisability forms verificationEMR systemspatient information verificationdocumentation processingMRO Clinics policiesstate regulations compliancefederal regulations complianceAccounting of Disclosurescustomer service

Soft Skills

detail-orientedprofessional demeanorcustomer orientedpositive attitudeexcellent communicationdependabilityconfidentialitydiscretionorganizational skillsadaptability

Certifications

High School Diploma