Area Manager, Health Information Management

MRO

Manager overseeing the daily scheduling of ROI Specialists for MRO. Ensuring compliance with clinic policies and federal regulations in Cleveland, OH.

Posted 4/21/2026full-timeCleveland • Ohio • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Manages workflow among on-site employees to ensure maximum productivity and quality standards are met
Adjusts work assignments as needed to cover peak periods, leave and vacancies
Prioritizes work to ensure completion of ROI function
Provides coverage in event of backlogs, illness, vacation or leave of absence of medical record staff
Performs Quality Assurance monitoring of work performance for the ROI Specialists
Conducts productivity and work performance reviews for ROI Specialists in accordance with MRO/customer policies and procedures and Federal/State law
Monitors performance and provides performance feedback and evaluations for ROI Specialists
Monitors and approves paid time off and schedules for all staff
Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect
Responds to customer needs in a positive and efficient manner.

Requirements

What you’ll need

High School Diploma/GED required
Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred
1 years supervisory/management experience in acute care setting
Knowledge of HIPAA privacy information standards required
Demonstrates excellence in written communication and interpersonal skills
Proficiency in Microsoft Office Applications required
Ability to travel 50%.

Benefits

Comp & perks

MRO’s Release of Information Solution helped Banner Health optimize their program, increase security and compliance, and protect their organization
Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Quality Assurancesupervisory experiencemanagement experienceknowledge of HIPAAMicrosoft Office Applications

Soft Skills

interpersonal skillswritten communicationcustomer serviceperformance feedbackorganizational skills

Certifications

High School DiplomaGEDBachelor’s DegreeAssociates Degree