Junior CRM Analyst

MRM

Freelancer CRM Analyst for MRM Brasil handling Salesforce Marketing Cloud operations. Collaborating in a hybrid agency-client model to optimize digital marketing efforts in São Paulo.

Posted 7/21/2026full-timeSão Paulo • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce Marketing Cloud, including Email Studio, Content Builder, and Automation Studio, while effectively managing multichannel CRM campaigns and optimizing customer relationship journeys. Proficient in executing A/B tests and creating modular templates to enhance marketing strategies.

Highest-signal resume keywords

Salesforce Marketing CloudEmail StudioContent BuilderAutomation StudioA/B Testing

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

AMPScriptJourney BuilderData Extensions ManagementCampaign OptimizationSegmentationEmail MarketingPush NotificationsWeb PushWhatsApp CampaignsModular Template Creation

Tools & Technologies

Query StudioAdobe Campaign Standard

Certifications & Qualifications

Marketing Cloud Email Specialist

Industry Keywords

Multichannel CRMMarketing Best PracticesCampaign ManagementCustomer Relationship ManagementMarketing Automation

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Build, test, maintain and optimize campaigns (email marketing, push notifications, web push and WhatsApp) and relationship journeys in Content Builder;
Automate processes and implement new features in Salesforce Marketing Cloud;
Manage contact lists (Data Extensions) and segmentations via Query Studio and Filters;
Conduct the technical operation of the multichannel CRM in a multidisciplinary way and following Marketing Cloud best practices;
Propose solutions for identified needs;
Create modular templates for deployments in Marketing Cloud;
Execute A/B tests.

Requirements

What you’ll need

Academic degree in Marketing, Administration, Information Systems and/or related fields;
Required experience with Salesforce Marketing Cloud – Email Studio / Content Builder / Query Studio / Automation Studio / AMPScript / Journey Builder (mandatory);
Certification: Marketing Cloud Email Specialist desirable;
Knowledge of Adobe Campaign Standard is a plus;
Minimum 1 year of experience in the area;

Benefits

Comp & perks

Hybrid work
Equipment provided by the company* (only for hybrid arrangements. For 100% remote roles, the candidate must use their own equipment)*