Content Production Manager

MRI Software

Content Production Manager overseeing thought leadership and product content at MRI Software. Managing a team of writers to deliver high-quality content in alignment with strategic priorities.

Posted 5/17/2026full-timeCape Town • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage & Mentor: Lead a high-performing team of Thought Leadership and Technical Content Writers, providing coaching, performance reviews, and professional development.
Culture & Growth: Foster a collaborative team culture focused on quality and accountability; oversee hiring and onboarding as the function scales.
Operational Structure: Define roles and establish best-in-class working practices to ensure consistency across distinct content workstreams.
Queue Management: Act as the central point of intake for all business content requests, assessing strategic importance and team capacity.
Strategic Planning: Develop and maintain a global content calendar aligned with campaigns, product launches, and evergreen initiatives.
Capacity Planning: Proactively manage workloads, identify resource gaps, and communicate delivery timelines to stakeholders.
End-to-End Delivery: Own timelines and milestones for all content projects, ensuring clear briefs and quality checkpoints are in place.
Workflow Optimisation: Design and implement tools and processes (templates, tracking, automation) to eliminate production bottlenecks.
Cross-Functional Collaboration: Manage dependencies with Design, Digital, PR, and Campaign teams to ensure seamless execution.
Primary Liaison: Serve as the operational lead for Product Marketing, PR, and Regional teams to manage expectations and align on priorities.
Strategic Translation: Turn high-level market positioning strategies into actionable, executable content plans.
Reporting & Insights: Track operational KPIs (volume, timeliness, quality) and partner with Demand Gen to measure content impact on business objectives.
Brand Stewardship: Maintain a high bar for editorial excellence, ensuring all output aligns with brand voice, tone, and messaging frameworks.
Content Governance: Develop and maintain style guides and messaging references to empower writers and ensure consistency.

Requirements

What you’ll need

Proven Track Record: 6–10 years in content, editorial, or marketing, with 2–3+ years in a leadership or management role.
Team Management: Experience leading diverse teams of writers across editorial and product marketing disciplines.
Operations & Logistics: Strong background in content project management, capacity planning, and managing a global intake queue.
Sector Knowledge: Solid understanding of the B2B content lifecycle; experience in B2B SaaS or Enterprise Software is strongly preferred.
Tech Stack: Proficient with CMS, project management tools, and editorial workflow platforms.
People Leadership: Skilled in managing junior and mid-level talent, fostering a culture of accountability and continuous improvement.
Strategic Execution: Ability to translate high-level strategy into day-to-day execution within a global, matrixed organization.
Stakeholder Mastery: Confident in managing competing demands, making tough prioritization calls, and influencing cross-functional partners.
Data-Informed: A metrics-driven approach to tracking pipeline health, team performance, and content effectiveness.
Organizational Skills: Highly organized with the ability to maintain clarity across multiple complex workstreams and geographies.

Benefits

Comp & perks

Join our employee-led resource groups to maximize your experience at work.
Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program.
Utilize 16 hours of paid time to volunteer.
Know great workers? Our generous employee referral scheme rewards you for bringing in talent.
Enjoy peace of mind with our regional-specific healthcare benefits for you and your family.
Big on family? So are we! Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee.
Maintain a fantastic work-life balance with PTO days plus observed holidays.
Further your professional development and growth with our tuition reimbursement offerings.
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.
And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content project managementcapacity planningeditorial workflowcontent governancestrategic planningperformance trackingmetrics-driven approachworkflow optimizationteam managementcontent lifecycle

Soft Skills

leadershipcoachingcollaborationaccountabilityorganizational skillsstrategic executioninfluencingcommunicationproblem-solvingcontinuous improvement