Marketing Coordinator

MRI Software

Manager leading the Marketing Coordinator team at MRI Software to ensure high-quality marketing campaign delivery. Collaborating with regional teams within a global structure in Cape Town or Johannesburg.

Posted 5/17/2026full-timeCape Town • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead, develop, and performance-manage a team of junior and mid-level marketing coordinators within the GDC
Own the overall quality and timeliness of campaign delivery output from the GDC, establishing and maintaining clear standards across all workstreams
Act as the senior point of contact for regional marketing teams, building trusted relationships and ensuring the GDC is seen as a reliable, high-quality delivery partner
Manage capacity and resource allocation across the coordinator team, balancing incoming demand against team bandwidth and escalating where needed
Design, document, and continuously improve GDC workflows, briefing processes, and quality assurance practices
Collaborate with regional marketing leads to understand upcoming campaign plans and ensure the GDC is set up to deliver effectively
Report on GDC performance through clear metrics covering delivery timeliness, quality, and stakeholder satisfaction
Contribute to the hiring, onboarding, and development of coordinator talent within the GDC
Partner with platform, data, and design specialists within the GDC to ensure integrated, seamless campaign delivery

Requirements

What you’ll need

Bachelor's degree in marketing, business, or a related field
6+ years of experience in marketing coordination or campaign operations, with at least 2 years in a team lead or management capacity
Proven ability to lead and develop distributed or remote teams
Strong understanding of multi-channel B2B marketing campaign delivery
Experience working within or managing a shared services, delivery center, or agency model an advantage
Excellent stakeholder management and communication skills across all levels of an organisation
Familiarity with marketing automation, paid social, CMS, and project management tools
Analytical mindset with the ability to report on operational performance and drive continuous improvement
B2B or software/technology sector experience strongly preferred.

Benefits

Comp & perks

Join our employee-led resource groups to maximize your experience at work.
Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program.
Utilize 16 hours of paid time to volunteer.
Know great workers? Our generous employee referral scheme rewards you for bringing in talent.
Enjoy peace of mind with our regional-specific healthcare benefits for you and your family.
Big on family? So are we! Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee.
Maintain a fantastic work-life balance with PTO days plus observed holidays.
Further your professional development and growth with our tuition reimbursement offerings.
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.
And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

marketing coordinationcampaign operationsmulti-channel marketingquality assuranceperformance managementresource allocationworkflow designdata analysisstakeholder reportingteam development

Soft Skills

leadershipcommunicationrelationship buildinganalytical mindsetcollaborationproblem-solvingorganizational skillstrust buildingcapacity managementcontinuous improvement

Certifications

Bachelor's degree in marketingBachelor's degree in business