Senior Systems Administrator

MRI Software

Senior Systems Administrator ensuring stability, security, and performance of global IT infrastructure at MRI Software. Responsible for managing complex hybrid environments and collaborating on new technologies.

Posted 5/15/2026full-timeCape Town • 🇿🇦 South AfricaSeniorWebsite

Tech Stack

Tools & technologies

AzureCitrixCloudSQLVMware

About the role

Key responsibilities & impact

Manages related Service Desk Tool queues and tickets
Resolve or escalate incidents and service requests, maintaining relevant records promptly and efficiently within SLA
Deployment and configuration of vMware Virtual Machines in vCentre and Azure
Installation and management of IT security tools
Build new systems and deploy application software
Install new software releases and system upgrades
Review and updating of SOPs and other relevant documentation
Remote Desktop Gateway management, configuration, and troubleshooting
Configuration of monitoring tools
Active Directory management and troubleshooting
VPN Configuration and troubleshooting
General vCentre management and troubleshooting
Certificate Management
Partner with Engineering, Development and Professional Services teams to ensure successful implementation of new technologies and assures SOP’s are accurately recorded and updated
Advanced level technical troubleshooting and fault-finding IT systems and 3rd party tools/services

Requirements

What you’ll need

Knowledge of Windows Server technologies, SQL, Active Directory, storage and backup devices, VMWare, Citrix and other solutions as necessary to fulfil job responsibilities.
Proficiency in server, storage and virtualization standards, techniques and tools.
Analytical/problem-solving skills
Clear and concise verbal and written communication to all levels of the organization
Effectively organize and prioritize work.
Simultaneously manage and deliver multiple projects.
Effectively collaborates with peers, cross-functional teams, team leaders and engineering to achieve end-to-end product and process quality.
Effectively influences others to ensure levels of quality and timeliness are met during the service improvement and delivery process
Ability to be available for afterhours and standby when required
Ability to work North American or United Kingdom hours if and when required
Experience with SaaS models and large-scale distributed web architecture utilising Cloud technologies.

Benefits

Comp & perks

Join our employee-led resource groups to maximize your experience at work.
Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program.
Utilize 16 hours of paid time to volunteer.
Know great workers? Our generous employee referral scheme rewards you for bringing in talent.
Enjoy peace of mind with our regional-specific healthcare benefits for you and your family.
Big on family? So are we! Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee.
Maintain a fantastic work-life balance with PTO days plus observed holidays.
Further your professional development and growth with our tuition reimbursement offerings.
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.
And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vMwareAzureActive DirectorySQLRemote Desktop GatewayVPN ConfigurationIT security toolsSaaS modelsCloud technologiesVirtualization

Soft Skills

analytical skillsproblem-solving skillsverbal communicationwritten communicationorganizational skillsprioritizationcollaborationinfluencing skillsproject managementfault-finding