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About the role
Key responsibilities & impact- You design the logic behind the forum – which categories do we need? How can we use tags effectively?
- You transform "dry" FAQs, tickets and documentation into engaging, helpful forum posts
- You draft moderation guidelines and role concepts so our users feel comfortable
- You document your work so that the forum can continue to grow successfully after your internship
Requirements
What you’ll need- Studies: You are a currently enrolled student (e.g., Communication Studies, Business Administration, Media Informatics, or Technical Editing)
- Language skills: You write confidently in German (C1) and have a knack for texts that are both precise and inviting
- Tech affinity: Software products excite you
- Mindset: You enjoy working independently, have an eye for detail, and love bringing order to complex information
Benefits
Comp & perks- In-depth insights and opportunities to shape work in an established software company
- Tasks that match your interests and help advance your career
- Flexible working hours
- Option to work from home
- Direct mentoring from our IT department and the managing director
- We cover your monthly commuting costs to work
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
independent workattention to detailorganizational skillscommunication skillswriting skills