FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Service Transition Specialist – IT Processes, Quality
MP Solutions Ltd.Service Transition Specialist supporting the execution and improvement of service transition processes and quality assurance in IT. Collaborating with various teams in a hybrid work environment in Hungary.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT service managementprocess managementquality assurancerelease managementtest managementprocess optimizationquality management principlesdocumentationreportingstakeholder feedback
Soft Skills
organizational skillsattention to detaileffective communicationcollaborationprioritization
Tools & Technologies
Microsoft Office SuitePowerPointExcelWordServiceNow
Certifications & Qualifications
ITIL
Industry Keywords
service transitioncontinuous improvementservice readinessquality standardsstrategic objectives
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- The Service Transition Specialist for IT Processes & Quality is a role focused on supporting the execution, monitoring, and continuous improvement of the service transition process.
- Coordinate alignment of service transition process dependencies, requirements and communications need.
- Support planning and coordination of service transition activities (incl. Release and Test Management).
- Support service readiness achievement and realization of transition milestones.
- Maintain up-to-date documentation of service transitions and monitor execution (e.g., release documentation and transition dashboard).
- Create reports on transition performance.
- Assist in preparing materials for internal reviews and overview across project, changes and releases.
- Assist in the execution of quality assurance checks and reviews (Approval Board, Release Management Board).
- Track and document quality issues, helping to resolve discrepancies in collaboration with relevant teams.
- Support training initiatives to promote adherence to quality standards.
- Track improvement initiatives within the organization in order to assure alignment with strategic objectives
- Gather feedback from stakeholders to identify opportunities for process optimization.
- Support the implementation of process changes and quality improvements.
Requirements
What you’ll need- Education: Bachelor’s degree in Information Technology, Business Administration, or a related field (or equivalent experience).
- Experience: 4-5 years in IT operations, process management, or quality assurance roles.
- Good understanding of IT service management frameworks (e.g., ITIL) and agile methods.
- Skills: Good organizational skills with attention to detail.
- Good understanding of IT process and quality management principles.
- Proficient in tools such as Microsoft Office Suite (PowerPoint, Excel, Word) and IT Service Management software (e.g., ServiceNow).
- Effective written and verbal communication skills both in English and Hungarian
- Ability to work collaboratively across teams and prioritize tasks effectively.
Benefits
Comp & perks- Take over an important and challenging role with high visibility
- Gain insight into the defense and automotive industry
- Make use of the broad network with over 30.000 great colleagues at our company
- Benefit from various professional trainings and events
- Enjoy our international and flexible work environment with an official office in Budapest but up to 100% mobile work
- - Written and verbal communication skills in German is an advantage