Mozilla

Community Engagement Manager

Mozilla

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Spark

About the role

  • Lead efforts across Reddit, acting as Mozilla’s voice in influential subreddits.
  • Drive organic engagement through thoughtful participation, not brand pushing.
  • Develop and own an organic Reddit strategy; spot trends early and make engagement recommendations.
  • Navigate moderation ecosystems with care, track and report performance.
  • Build relationships with key Redditors and moderators.
  • Create content that resonates with technology, privacy, and open web communities.

Requirements

  • Minimum of 5+ years of experience in product communications, developer relations, community strategy, or tech influencer marketing.
  • Proven ability to participate authentically and effectively on Reddit and other tech-native platforms.
  • Deep understanding of how influence flows through tech communities, and how to meet those communities with the right tone and timing.
  • Skilled at translating product and technical language into community-friendly narratives that resonate across forums and social spaces.
  • Direct experience engaging with developers, open-source contributors, or privacy-minded user communities.
  • Strong writer who can craft engaging Reddit posts and comments in Mozilla’s voice.
  • Proficiency with Reddit analytics, UTM tagging, and other performance-tracking tools to assess engagement and impact.
  • Comfortable operating autonomously while also collaborating across functions—especially with PR, Product, Legal, Marketing, and Brand teams.
  • Familiar with moderation systems, content guidelines, and reputation management in online forums and communities.
Benefits
  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product communicationsdeveloper relationscommunity strategytech influencer marketingcontent creationReddit analyticsUTM taggingperformance tracking
Soft Skills
authentic participationeffective communicationrelationship buildingstrong writingcollaborationautonomy