Marketing Technical Onboarding Manager

Moxie

Marketing Technical Onboarding Manager at Moxie guiding clients through Meta and Google advertising account setups and optimizing their profiles to ensure successful onboarding.

Posted 5/16/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-Level💰 $10 - $12 per hourWebsite

About the role

Key responsibilities & impact

Ensure new clients successfully complete all required onboarding steps, including necessary forms, integrations, and technical setups to run Meta ads and optimize their Google Business Profile.
Provide clear, step-by-step guidance and support to ensure clients are set up for success.
Simplify complex processes through email communication and one-on-one calls to create a seamless onboarding experience.
Walk clients through connecting their Facebook Page, Instagram Profile, and Meta Business Suite.
Guide clients in setting up two-factor authentication (2FA), phone number verification, and payment methods.
Facilitate permission and role sharing within Meta Business Manager.
Troubleshoot common setup issues through screen-sharing sessions or direct intervention.
Guide clients through setting up or claiming their Google Business Profile.
Assist with profile verification, including phone, email, and business verification processes.
Help optimize business profiles by ensuring accurate business information, adding photos, and encouraging customer reviews.
Provide recommendations to improve local SEO and search visibility using Google Business Profile tools.
Partner with Client Success Managers to support clients in configuring their online stores, including product listings, payment gateway integrations, and store readiness.
Troubleshoot issues related to inventory management, checkout processes, and product visibility to ensure optimal store performance.
Follow SOPs to research and personalize marketing strategy presentations that highlight quick wins and provide an overview of our services.
Address basic client questions about our marketing programs, expectations, and campaign optimization strategies.
Stay updated on changes in Meta advertising tools, Google Business Profile, and related platforms to provide accurate and timely support.
Share client feedback and insights to help improve onboarding and support processes.
Maintain detailed documentation of client interactions, onboarding progress, and issue resolution.
Execute processes that utilize onboarding data to support other teams in personalizing marketing strategies.

Requirements

What you’ll need

2+ years of experience in a digital marketing agency or similar environment, with a focus on onboarding clients for Meta (Facebook and Instagram) ad setups and Google Business Profile optimization.
Proficiency in Meta Business Suite, Facebook Ads Manager, Instagram Profile management, Meta Business Manager, and Google Business Profile setup/optimization.
Strong technical understanding of account integrations, permission management, and business verification processes.
Excellent written and verbal communication skills, with the ability to explain complex technical concepts in a simple and approachable manner.
Comfortable conducting client-facing calls, screen shares, and written support.
Strong analytical and troubleshooting abilities with a calm, solution-oriented approach.
Highly detail-oriented, ensuring accuracy throughout every stage of onboarding and account setup.
Ability to quickly adapt to new tools, technologies, and marketing strategies while becoming an expert in Moxie’s marketing programs.
Comfortable working with various software tools and platforms; experience with CRMs, project management tools, and screen-sharing software is a plus.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Moxie Website LinkedIn All Job Openings 1 - 10 employees 💄 Beauty 📋 Compliance ☁️ SaaS Beauty
Compliance
SaaS Moxie is a comprehensive platform dedicated to helping medspa businesses launch, run, and grow successfully. They offer tailored services such as business coaching, compliance expertise, and advanced medspa management software, to ensure efficient and compliant operations. Moxie also provides strategies for medspa marketing and offers opportunities for substantial savings on products and supplies. Their all-in-one software suite includes features for online scheduling, payment processing, inventory management, and automated compliance risk notifications. With a focus on guiding medspa entrepreneurs towards sustainable growth and enhanced profitability, Moxie is a key partner in the medspa industry. Marketing Technical Onboarding Manager 🔥 0 minutes ago 🇵🇭 Philippines – Remote 💵 $10 - $12 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧑‍🔧 Technical Customer Success Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Ensure new clients successfully complete all required onboarding steps, including necessary forms, integrations, and technical setups to run Meta ads and optimize their Google Business Profile.
Provide clear, step-by-step guidance and support to ensure clients are set up for success.
Simplify complex processes through email communication and one-on-one calls to create a seamless onboarding experience.
Walk clients through connecting their Facebook Page, Instagram Profile, and Meta Business Suite.
Guide clients in setting up two-factor authentication (2FA), phone number verification, and payment methods.
Facilitate permission and role sharing within Meta Business Manager.
Troubleshoot common setup issues through screen-sharing sessions or direct intervention.
Guide clients through setting up or claiming their Google Business Profile.
Assist with profile verification, including phone, email, and business verification processes.
Help optimize business profiles by ensuring accurate business information, adding photos, and encouraging customer reviews.
Provide recommendations to improve local SEO and search visibility using Google Business Profile tools.
Partner with Client Success Managers to support clients in configuring their online stores, including product listings, payment gateway integrations, and store readiness.
Troubleshoot issues related to inventory management, checkout processes, and product visibility to ensure optimal store performance.
Follow SOPs to research and personalize marketing strategy presentations that highlight quick wins and provide an overview of our services.
Address basic client questions about our marketing programs, expectations, and campaign optimization strategies.
Stay updated on changes in Meta advertising tools, Google Business Profile, and related platforms to provide accurate and timely support.
Share client feedback and insights to help improve onboarding and support processes.
Maintain detailed documentation of client interactions, onboarding progress, and issue resolution.
Execute processes that utilize onboarding data to support other teams in personalizing marketing strategies. 🎯 Requirements
2+ years of experience in a digital marketing agency or similar environment, with a focus on onboarding clients for Meta (Facebook and Instagram) ad setups and Google Business Profile optimization.
Proficiency in Meta Business Suite, Facebook Ads Manager, Instagram Profile management, Meta Business Manager, and Google Business Profile setup/optimization.
Strong technical understanding of account integrations, permission management, and business verification processes.
Excellent written and verbal communication skills, with the ability to explain complex technical concepts in a simple and approachable manner.
Comfortable conducting client-facing calls, screen shares, and written support.
Strong analytical and troubleshooting abilities with a calm, solution-oriented approach.
Highly detail-oriented, ensuring accuracy throughout every stage of onboarding and account setup.
Ability to quickly adapt to new tools, technologies, and marketing strategies while becoming an expert in Moxie’s marketing programs.
Comfortable working with various software tools and platforms; experience with CRMs, project management tools, and screen-sharing software is a plus. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Meta ads setupGoogle Business Profile optimizationAccount integrationsPermission managementBusiness verification processesLocal SEOTroubleshootingData analysisMarketing strategy personalization

Soft Skills

CommunicationClient supportAnalytical skillsDetail-orientedAdaptabilityProblem-solvingInterpersonal skillsOrganizationTechnical explanation