Enterprise Marketing Success Manager
Moxie
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $83,900 - $113,500 per year
Job Level
Mid-LevelSenior
About the role
- Own and manage a high-value portfolio of Enterprise provider accounts, delivering consistent, high-quality marketing services and maintaining 95%+ satisfaction across the book of business.
- Build and standardize Enterprise service delivery workflows, including Monday.com processes, Week 8+ relationship management, Growth Sprints, escalation handling, and communication cadences.
- Strengthen cross-functional alignment with Practice Success Managers and Marketing, establishing clear ownership boundaries, handoff protocols, and enablement materials to reduce friction and improve efficiency.
- Drive strategic provider outcomes by leading consultation calls, identifying marketing and growth opportunities, and translating insights into clear action plans that improve performance.
- Develop scalable systems and documentation—including playbooks, templates, training materials, and SOPs—to prepare Moxie for future MSM hiring and pod expansion.
Requirements
- A client-facing operator with experience managing a large portfolio of accounts and driving measurable business outcomes.
- A process builder who can identify operational gaps, eliminate bottlenecks, and standardize workflows in tools like Monday.com or similar project management systems.
- A cross-functional collaborator who works seamlessly with PSMs, marketing leaders, and operational support teams and can clarify ownership across functions.
- A strategic communicator able to run provider consultations, deliver performance reviews, and guide clients toward better marketing and business decisions.
- A systems thinker with the ability to document playbooks, design repeatable processes, and prepare the organization for scale.
- A problem-solver who brings structure, urgency, and follow-through to complex service delivery environments.
- A growth-minded leader who wants to build something new—and eventually lead and train others as the Enterprise pod expands.
Benefits
- Competitive salary and stock
- Generous health/dental/vision coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
portfolio managementservice delivery workflowsprocess standardizationconsultationperformance reviewsdocumentationplaybookstraining materialsSOPsgrowth strategies
Soft skills
client-facingcross-functional collaborationstrategic communicationproblem-solvingsystems thinkingleadershiprelationship managementefficiency improvementoperational gap identificationmeasurable outcomes