Salary
💰 $190,000 - $220,000 per year
About the role
- Maintain and thoughtfully scale internal Business Systems and own internal technology strategy and development roadmaps
- Manage a team of Systems Administrators, Developers, and Analysts and provide strategic guidance and clear priorities
- Responsible for the overall design and build of our Salesforce system and many integrated systems (e.g., Docusign CLM, Salesloft, Gong, Cognism, LI Sales Navigator, Zendesk, AskNicely, Smartsheet)
- Be a player-coach willing to jump into the details for all relevant systems
- Oversee successful integration, support, and enhancements of all centrally owned Business Systems tools
- Provide strategic leadership and holistic guidance on tools and connectivity within the Go-To-Market systems ecosystem
- Partner with stakeholders to craft and drive business systems architecture ensuring seamless and scalable end user experience
- Advocate and implement CRM best practices with focus on data governance and field accuracy
- Oversee prioritization for sprints, resource allocation, feature enhancements, and major project roll-outs
- Drive end-user adoption and present key initiatives, successes, and areas of improvement
- Interface with executive management and business partners on prioritization and implementation needs
- Role reports to VP, Internal Solutions
Requirements
- 8+ years of experience working with GTM systems, as an end-user or owner
- Hands-on Technical Administration and/or Development experience for a B2B firm
- Prior experience managing a remote team of both technical and non-technical resources
- Hands-on experience assessing and integrating 3rd party applications
- Strong understanding of SaaS sales cycles and ongoing operating models
- Experience presenting complex concepts to executive audiences
- Preferred: direct experience with one or several; Gong, Docusign CLM, Salesloft, Marketo, etc.
- Preferred: Background in Technology Consulting
- Comfortable leading a technical team in fast paced environments and able to be a player-coach