Applications Support Specialist – Triage

Mouser Electronics

Application Support Specialist providing technical support for software applications used within the organization. Ensuring smooth operation by troubleshooting issues and improving systems.

Posted 7/20/2026full-timePune • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical support and maintenance for software applications, ensuring smooth operation of business-critical systems through effective troubleshooting and incident management. Proficient in collaborating with cross-functional teams to resolve issues and maintain application performance.

Highest-signal resume keywords

Technical SupportIncident ManagementTroubleshootingCollaborationBachelor's Degree in Computer Science

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Application MaintenanceIssue ClassificationBug ReplicationLog ExaminationPerformance Data Analysis

Soft Skills

User Inquiry ResponseCollaboration with Teams

Tools & Technologies

Incident Management System

Industry Keywords

Business-Critical SystemsSoftware IncidentsInternal ApplicationsCustomer-Facing Applications

About the role

Key responsibilities & impact

Provide technical support and maintenance for software applications
Ensure smooth operation of business-critical systems by troubleshooting issues
Respond to user inquiries and collaborate with development and infrastructure teams
Provide day-to-day support for internal or customer-facing applications
Monitor and triage incoming software incidents from internal teams and end users
Classify and prioritize issues based on severity, impact, and urgency
Perform initial investigations of reported issues and replicating bugs
Examine logs, error messages, and performance data to identify potential root causes
Maintain detailed records within the incident management system
Collaborate with development, support, and system administrator teams
Support applications during after-hours/weekends/holidays when necessary or in shifts

Requirements

What you’ll need

Bachelor’s degree (B.Sc., B.E., B.Tech. etc.) in computer science, information technology, or a related field

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Mouser Electronics Website LinkedIn All Job Openings 1001 - 5000 employees Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components from over 1,200 manufacturer brands, with local sales and service centers around the globe. We specialize in the rapid introduction of new products and technologies for design engineers and purchasing professionals. Our extensive line card includes semiconductors, interconnects, passives, and electromechanical components. Applications Support Specialist – Triage 🔥 4 hours ago 🏢🏡 Pune – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide technical support and maintenance for software applications
Ensure smooth operation of business-critical systems by troubleshooting issues
Respond to user inquiries and collaborate with development and infrastructure teams
Provide day-to-day support for internal or customer-facing applications
Monitor and triage incoming software incidents from internal teams and end users
Classify and prioritize issues based on severity, impact, and urgency
Perform initial investigations of reported issues and replicating bugs
Examine logs, error messages, and performance data to identify potential root causes
Maintain detailed records within the incident management system
Collaborate with development, support, and system administrator teams
Support applications during after-hours/weekends/holidays when necessary or in shifts 🎯 Requirements
Bachelor’s degree (B.Sc., B.E., B.Tech. etc.) in computer science, information technology, or a related field Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Support Team Leader 🕒 July 9 SiteMinder 1001 - 5000 ☁️ SaaS Website LinkedIn All Job Openings 🏢🏡 Pune – Hybrid ⏰ Full Time 🟠 Senior 💝 Customer Support Lead Functional Consultant, Customer Support L2 🕒 June 4 iCert Global 51 - 200 📚 Education ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Lead Functional Consultant at Icertis enhancing customer support. Overseeing teams and resolving complex customer issues in a hybrid work environment. 🏢🏡 Pune – Hybrid ⏰ Full Time 🟠 Senior 💝 Customer Support Digital Customer Experience Strategy Leader 🕒 May 7 Capgemini 10,000+ employees 🏢 Enterprise 🤖 Artificial Intelligence 🔒 Cybersecurity Website LinkedIn All Job Openings Financial Services Digital Customer Experience Strategy Leader at Capgemini leading CX transformation initiatives. Spearheading innovative digital strategies for customer engagement with financial institutions. 🏢🏡 Pune – Hybrid ⏰ Full Time 🟠 Senior 💝 Customer Support Customer Experience Analyst 🕒 April 29 Verto 11 - 50 💸 Finance Website LinkedIn All Job Openings 🏢🏡 Pune – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Executive – Customer Services 🕒 February 17 Capita 10,000+ employees 📋 Compliance ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Executive - Customer Services delivering timely support according to customer requirements and business rules in Pune, India. Engaging in administrative tasks to maintain information accuracy and confidentiality. 🏢🏡 Pune – Hybrid 💰 Seed Round on 2018-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs