Senior Campaigns & Promotions Manager

Mountain Warehouse

Senior Campaigns & Promotions Manager leading promotional activities for three brands across nine international markets. Driving sales and customer engagement through strategic campaigns and collaboration.

Posted 7/2/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

- Own and manage the promotional calendar critical path, ensuring timelines align with seasonal planning and buying cycles
- Shape the commercial retail strategy by building a promotional and campaign calendar rooted in business objectives, regional trading patterns, and previous performance insights, with a focus on like-for-like sales growth
- Work closely with the Promotions Coordinator to ensure campaigns are planned and delivered on time
- Collaborate regularly with regional retail and e-commerce teams to review promotional plans, adapting to trading conditions, weather, and stock availability
- Continuously review and refine current and future calendars to ensure alignment with evolving business needs
- Monitor competitor activity and market trends to inform and strengthen promotional strategies
- Partner with Merchandising and Trading teams to ensure stock availability supports promotional activity
- Contribute to POS and VM planning, providing clear and actionable briefs for in-store execution
- Regularly review implementation plans to reflect strategic changes and incorporate learnings
- Oversee and sign off on all promotional communications to head office and retail teams
- Analyse promotional performance data and make recommendations to optimise current and future campaigns
- Capture key learnings from data and retail feedback, feeding insights into future planning cycles
- Identify opportunities for regional promotional activity
- Build strong relationships with retail centres and ensure marketing assets are available to support activity
- Review and evaluate performance of local campaigns, providing recommendations for future initiatives
- Develop campaign and product marketing calendars aligned with the promotional plan, business priorities, and regional requirements
- Manage campaign critical paths, ensuring clear timelines and accurate information delivery across teams
- Brief creative and marketing requirements to POS, Graphics, and VM teams
- Collaborate cross-functionally across Retail, Web, Commercial, and B&M teams to deliver impactful campaigns
- Evaluate campaign effectiveness and embed learnings into future planning
- Lead and develop the Promotions team, supporting communication, capability building, and performance
- Foster strong cross-functional collaboration with POS, Graphics, VM, Merchandising, Buying, Retail, Web, and IT teams
- Identify opportunities to improve processes and drive operational efficiencies
- Support system enhancements and adoption of new ways of working
- Coach and guide wider teams on best practice and new processes
- Conduct regular store visits and competitor benchmarking (comp shops)

Requirements

What you’ll need

- Strong commercial awareness with a data-driven and analytical mindset
- Excellent project management and organisational skills, with the ability to manage multiple priorities
- Confident decision-making based on insight and performance data
- Strong communication and stakeholder management skills
- Commercial thinking with a passion for delivering engaging campaigns
- Ability to thrive in a fast-paced, results-driven environment
- High attention to detail
- Proficient in Microsoft Office tools, including Excel, Teams, and Outlook
- Proven experience in promotions, marketing, or campaign management
- Previous retail experience is desirable but not essential

Benefits

Comp & perks

- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Promotions ManagementMarketing Strategy DevelopmentCampaign ManagementRetail AnalysisPerformance Data Analysis

Soft Skills

Strong CommunicationOrganizational SkillsAttention to DetailCollaborationDecision-Making