Epic Application Analyst – Resolute Claims I - IV

Mount Nittany Health

Epic Application Analyst guiding implementation and optimizing Epic applications for patient care. Collaborating with stakeholders and users to enhance systems and processes.

Posted 7/16/2026full-timeState College • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Epic software implementation and support, with a strong focus on EHR Configuration and Build Experience. Capable of effectively communicating with end users and stakeholders to ensure alignment with operational needs and project deliverables.

Highest-signal resume keywords

Epic CertificationsEHR Configuration and Build ExperienceSystem Development MethodologyProject Management PrinciplesProblem Analysis and Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EHR ConfigurationSystem Development MethodologyProject ManagementBilling Systems KnowledgeClaims Systems Knowledge

Soft Skills

Effective CommunicationTime ManagementProblem SolvingPrioritization

Tools & Technologies

Epic Software

Certifications & Qualifications

Epic Certifications

Industry Keywords

Patient Privacy PracticesOperational Policies

About the role

Key responsibilities & impact

Acting as the primary support contact for the application's end‐users
Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them
Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software
Identifying and implementing requested changes to the system
Serving as a liaison between end users' workflow needs and Epic implementation staff
Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline
Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
Participating in training and working with end users
Troubleshooting problems and questions
Reviewing the status of projects and issues on an ongoing basis with leadership

Requirements

What you’ll need

Bachelor’s degree in Information Technology or equivalent combination of education and experience.
Epic Certifications in one or more Epic applications (required within 90 days of hire)
Familiarity with legal requirements and operational policies related to patient and family privacy practices
EHR Configuration and Build Experience
Knowledge of system development methodology and principles of project management.
Ability to analyze and solve problems.
Technical knowledge and understanding of billing and claims systems.
Ability to communicate effectively with staff.
Ability to set priorities and manage time effectively.

Benefits

Comp & perks

Health insurance
Flexible work arrangements