IT Analyst – Networks
Mott MacDonald
full-time
Posted on:
Location Type: Office
Location: Bengaluru • India
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About the role
- Manage and maintain global network infrastructure (WAN/LAN/MPLS/SDWAN) to ensure stability, reliability, and optimal performance.
- Oversee Data Centre and Server Room operations, including hardware, connectivity, and environmental controls.
- Administer and optimise firewall technologies (Meraki, Barracuda, Azure, Cisco) for robust security and compliance.
- Support and maintain Microsoft Azure and cloud-based networking solutions.
- Deploy and manage cloud-based web filtering and security services for secure, compliant access.
- Monitor network performance using advanced tools (e.g., WUG, Meraki Dashboards), proactively resolving issues to minimise downtime.
- Manage access to cloud services (Microsoft and other SaaS platforms) for secure, efficient connectivity.
- Administer remote access solutions (Direct Access, ZPA, Meraki VPNs) for a flexible, secure global workforce.
- Lead operational processes: Problem, Change, Knowledge, Event, Asset Lifecycle, Capacity Management, Monitoring, and Request Fulfilment; assist with incident escalations.
- Maintain comprehensive documentation, including network diagrams, technical guides, procedures, and change/test/transition plans.
- Provide technical expertise to ensure operational procedures and standards are correctly applied.
- Drive continuous service improvement through benchmarking, monitoring, and optimisation.
- Act as 4th Line escalation point for change, problems, and incidents, managing resolution and supplier engagement.
- Support configuration management, auditing, and compliance of infrastructure services.
- Champion network security, resilience, and disaster recovery planning to ensure business continuity and regulatory compliance.
- Mentor and support junior engineers, fostering a collaborative, high-performing team.
Requirements
- Deep expertise in LAN, WAN, SDWAN, network management, monitoring, and troubleshooting.
- Strong knowledge of IPv4, subnetting, DNS, DHCP, and network security (including firewalls and threat mitigation).
- Advanced experience with cloud networking (Azure, AWS), LAN switching, routing, web proxies, remote access, and VPNs.
- Solid understanding of Windows and Linux network environments.
- Proven ability in auditing, compliance, and resolving technical issues in large-scale, complex settings.
- Skilled communicator, adept at stakeholder engagement and expectation management.
- Demonstrated strength in risk identification, escalation, decision-making under pressure, and team mentoring.
Benefits
- Agile working
- Critical illness and compassionate leave
- Paternity Leave
- Group term life insurance, and Group medical insurance coverage
- Career mobility options
- Short and Long-term global employment opportunities
- Global collaboration and knowledge sharing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network infrastructureWANLANMPLSSDWANfirewall technologiesMicrosoft Azurecloud networkingIPv4subnetting
Soft Skills
communicationstakeholder engagementexpectation managementrisk identificationescalationdecision-makingteam mentoring