Software Application Specialist

Motorola Solutions

Software Applications Specialist delivering Motorola Solutions’ public safety software workflows, integrations, training, and testing. Advising agencies and coordinating customer-focused deployments with extensive travel across the US.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in public safety software integration, business process reengineering, and user acceptance testing. Proficient in creating documentation and delivering training materials while effectively collaborating with stakeholders and managing project lifecycles.

Highest-signal resume keywords

Public Safety Software IntegrationBusiness Process ReengineeringUser Acceptance TestingAnalytical SkillsDocumentation Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process EvaluationSoftware Deployment MethodologiesMicrosoft SQL Server Reporting ServicesXML KnowledgeTraining Curriculum DevelopmentOperational AssessmentProject ManagementField Service ApplicationsComputer-Aided DispatchRecord Management Systems

Soft Skills

Excellent CommunicationInterpersonal SkillsSelf-MotivatedAbility to Manage Multiple Priorities

Tools & Technologies

Windows-Based Operating SystemsGoogle DocsGoogle Sheets

Industry Keywords

Public SafetyBusiness AnalysisJail ApplicationsLaw Records Management SoftwareCJIS Security Policy

Tech Stack

Tools & technologies

MS SQL ServerSQL

About the role

Key responsibilities & impact

Lead operational assessments, business process reviews, and discovery events for Public Safety agencies
Interview subject matter experts and document customer business processes and findings
Evaluate business processes and recommend configurations and applications for Motorola mission-critical software
Facilitate business process reengineering workshops and develop improved workflows
Design, develop, and deliver training curricula, learning aids, and instructional materials
Define, coordinate, and lead User Acceptance Testing processes and document results
Liaise between technical resources, engineers, project managers, and customers
Collaborate with internal teams to adapt configurable COTS software to client use cases
Support Project Managers and Program Directors throughout the project lifecycle
Present analysis results and project updates to customer and internal stakeholders
Report progress and risks to senior management

Requirements

What you’ll need

Proven experience in public safety software integration and deployment processes
Strong analytical skills and understanding of business processes
Excellent communication and interpersonal skills
Ability to work independently and manage multiple priorities
Proficiency creating documentation, presentations, and spreadsheets
3–5 years of IT business applications or similar related experience
Preferred experience with computer-aided dispatch, law records management software, and field-based applications
Experience in business process reengineering for software applications
Familiarity with Windows-based operating systems
Familiarity with Microsoft SQL Server Reporting Services (SSRS)
Intermediate XML knowledge
Familiarity with Google Docs/Sheets
Knowledge of software deployment methodologies and quality processes
Bachelor’s degree in Information Technology, Project Management, Engineering, or related field, or 3+ years of experience in a public safety information technology field
At least 3 years of experience in Public Safety, Business Analysis, Field Service, CAD, Record Management Systems, or Jail Applications
Must be a self-motivated team player able to work with general guidance
Must be able to obtain background clearance as required by the government customer
Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is unavailable
Must pass a stringent fingerprint background check when required under CJIS Security Policy
Must reside in the United States and close to a major airport due to travel expectations

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
Approximately 50% travel