Sales Assistant
Delegate CX
PHPSpring
Technical Writer
Motorola Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • Minnesota, Mississippi, South Dakota, Tennessee, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $95,000 per year
Job Level
Mid-LevelSenior
Tech Stack
.NETPHP
About the role
- Translate complex information into words that a non-technical/non-scientific person can understand and use
- Produce Technical Documentation of System Processes and Flows, User Guides, Reference Guides, Quick Start Guides, Service Manuals, Troubleshooting Guides and more
- Create documents that teach users how to operate systems and understand processes properly
- Conduct interviews with users and technical staff to gather information for documentation
- Self-manage assignments, meet deadlines, and balance multiple projects with competing deadlines
- Create workflows using Lucidchart and use authoring tools to produce documentation
- Serve as subject matter expert for enterprise applications, technical architecture, and quality frameworks
- Apply best practices for code development in documentation where applicable
- Work under pressure and manage changing priorities
Requirements
- H.S. Diploma
- 4+ years experience in technical writing
- Legal authorization to work in the U.S. indefinitely (Employer work permit sponsorship is not available)
- Bachelor's degree or equivalent work experience in English, communications, journalism, technical writing or related field preferred
- Proficient or some knowledge in PHP
- Proficient or some knowledge in .NET
- Must be the subject matter expert with Enterprise Applications, Technical Architecture, Quality Frameworks for technology delivery
- Must have knowledge of best practices for code development
- Must have a firm sense of order and discipline
- Strong command of the English language (oral and written)
- Self-manage work assignments and meet deadlines
- Conduct interviews with various users and technical staff to gather data for documentation
- Excellent in organizing ideas and concepts to produce concise documentation
- Balance multiple projects with competing deadlines
- Constructively manage changing priorities
- Ability to create workflows using Lucidchart
- High working-level computer literacy in authoring tools; capability to use information mapping is an added advantage
- Ability to write to a highly technical and specialized audience using industry concepts and terms
- Strong attention to detail and the ability to work under pressure
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical writingPHP.NETbest practices for code developmentworkflow creationinformation mapping
Soft skills
self-managementmeeting deadlinesorganizing ideasattention to detailability to work under pressurebalancing multiple projectsmanaging changing prioritiesstrong command of the English language
Certifications
H.S. DiplomaBachelor's degree in English, communications, journalism, technical writing or related field
