Customer Service Representative

Motorola Solutions

. Responsible for maintaining account orderliness.

Posted 5/7/2026full-timeRemote • Minnesota, New Jersey, North Carolina, North Dakota, South Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $40,000 - $45,760 per yearWebsite

About the role

Key responsibilities & impact

Responsible for maintaining account orderliness.
Ensuring a field agent is assigned to each account.
Updating designated accounts with new information received from the client.
Communicating escalated information to the client or supervisor as needed.
Facilitate the successful recovery of assigned collateral, while demonstrating basic product and service knowledge and initiating required actions as needed.

Requirements

What you’ll need

High School Diploma or GED.
2+ years Customer Service and Account Management experience.
Legal authorization to work in the U.S. indefinitely is required.
Strong phone skills with ability to give clear and concise direction
Strong multi-tasking and organization skills
2+ years experience with collateral repossession preferred
Collections/Credit experience would be beneficial
High level of experience using G-Suite, MS Office and related applications

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Customer ServiceAccount ManagementCollateral RepossessionCollectionsCredit Management

Soft Skills

CommunicationMulti-taskingOrganizationDirection Giving

Certifications

High School DiplomaGED