Field Service Technician III

. Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems.

Posted 5/7/2026full-timeRemote • Minnesota, Mississippi, Montana, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite

Tools & technologies

Cyber Security

Key responsibilities & impact

Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems.
Demonstrate and leverage expertise in ASTRO core applications (UNC, PM, UEM, ESXi, IMW, KMF, HBSS, and PKI).
Administer and troubleshoot within an IT environment.
Execute Motorola ASTRO upgrades.
Collaborate with customers, subcontractors, and internal teams (Sales, Engineering, Project Management, and Customer Support).
Contribute to preventative maintenance and break-fix activities.
Participate in the execution of upgrade and migration strategies.
Proficiently utilize Microsoft Office and Google Suite applications.
Apply knowledge of Motorola ASTRO technologies, including networking, cybersecurity principles, Active Directory administration, and LMR communications.
Administer and troubleshoot IP networks.
Effectively manage and troubleshoot issues within an IT environment.
Maintain meticulous organization and attention to detail.
Utilize CompTIA Network+, Security+, MCSE, or CISSP certification knowledge (as applicable).
Manage and utilize Host Based Security Systems (HBSS).

What you’ll need

Must be capable of obtaining an acceptable adjudication of DOD Secret (T3) Clearance within 18 months of initial employment date
Complete standard form SF86 questionnaire and fingerprinting for national security positions
Must obtain either a CompTIA Security+ or CISSP certification or Certified Electronics Technician within first 12 months of employment
2+ years of experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, System Administration, Wired/Wireless Communication Systems, Networking Equipment, IT, IT Systems, Zone Core, ASTRO Networking, Microsoft Active Directory, McAfee Security Suite, MCC7500 Dispatch, NICE Logging, E911, Dispatch, Telecommunications, Public Safety, Engineering, Networking equipment or Military experience
Must be a U.S. citizen with the ability to obtain necessary security clearance as required by our government contracts.
Legal authorization to work in the U.S. indefinitely is required.

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Motorola ASTRO systemsASTRO core applicationsUNCPMUEMESXiIMWKMFHBSSPKI

Soft Skills

collaborationorganizationattention to detail

Certifications

CompTIA Network+CompTIA Security+MCSECISSPCertified Electronics Technician