Client Relations Administrator – Contract
Broadridge
Fee Administrator - US Remote
Motorola Solutions
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Pulling and maintaining fee reports, updating designated accounts, communicating with clients throughout the lifecycle of each fee request as needed
- Involvement in requesting, approving and rejecting agent fee requests, reviewing fee denial appeals, escalating information to client or supervisor as needed
- 100% via computer; no field work or travel
- Must be persistent, assertive, detail oriented, thrive under high priority tasks
- Email/phone communication with internal and external customers; ability to support business objectives; ability to prioritize workload; strong multi-tasking; excellent verbal and written communication; handle change
- Ability to receive, investigate and answer emails/queries from internal and external customers in a timely and accurate manner
- Facilitate occasional outgoing telephone calls to support business objectives
- Ability to prioritize workload and work to deadlines
- Strong multi-tasking and organization skill
Requirements
- Minimum 2 year administrative-related experience, or equivalent
- High School Diploma, or equivalent
- Legal authorization to work in the U.S. indefinitely is required
- Proficiency in G-Suite preferred
- RDN, Recovery Connect (RC) and iBeam experience is a plus
- Experience with collateral repossession would be beneficial
