Sales Engineer – Public Safety

Motorola Solutions

Sales Engineer providing technical support for Silvus' advanced MIMO radio solutions. Engage clients and drive product development while ensuring customer satisfaction through tailored solutions.

Posted 4/17/2026full-timeWashington • Washington • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
Prepare and conduct product demonstrations for customer visits and equipment evaluations.
Visit customer sites to provide technical support and deliver training.
Troubleshoot failures and abnormal situations in the field.
Collect and analyze field failures and abnormalities and provide feedback to the development team.
Help design engineers reproduce and troubleshoot problems.
Participate in resource allocation and hardware maintenance to support different sales and business development activities.
Help drive future product development.
Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.
Perform other related duties of which the above are representative.

Requirements

What you’ll need

Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.
Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
Willingness to travel and work at customer sites.
Must be based in the Washington Metropolitan area.
Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire.
Must be a U.S. Citizen due to clients under U.S. government contracts.

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical supportsystem planningcustomer trainingsystem optimizationtroubleshootingfield analysisproduct demonstrationsresource allocationhardware maintenanceproduct development

Soft Skills

communicationproblem-solvingcustomer serviceteam collaborationadaptabilityattention to detailanalytical thinkinginterpersonal skillsorganizational skillstime management

Certifications

Bachelor’s degree in Electrical EngineeringHigh School Diploma/GEDActive U.S. Government SECRET clearance