Motorola Solutions

Senior Field Service Technician

Motorola Solutions

full-time

Posted on:

Location Type: Hybrid

Location: AustinTexasUnited States

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Salary

💰 $75,000 - $85,000 per year

Job Level

About the role

  • Upgrades, implementation, optimization and maintenance support of a large complex regional mission critical communication system.
  • Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics.
  • Provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture.
  • Maintain, optimize, test and document complex communications systems.
  • Provide weekly reports of activities and accomplishments.
  • Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results.
  • Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues.
  • Deliver strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN).
  • Must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
  • Perform maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
  • Strong knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques.
  • Total familiarity with the latest technologies and troubleshooting techniques.

Requirements

  • 2+ years experience as a Technician, Field/System, IT, Networking, RF, LMR or Electronics.
  • Prior Military Electronics Network certifications (Security +/ CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar, highly desirable)
  • FCC License, ETA and/or other Industry Certifications are also desired.
  • Must be able to obtain background clearance as required by government customers
  • Must have a current valid driver’s license and a clean driving record.
  • Availability to be on-call on a 24/7, 365 day basis.
  • Travel estimation 25% around your service area.
Benefits
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingnetwork installationnetwork configurationmaintenanceRF architectureBroadband architecturetelephonypacket switchingserver hardware maintenancesoftware troubleshooting
Soft Skills
technical supportproblem solvingdocumentationtrend analysisreporting
Certifications
Security +CompTIA Network+Juniper JNCIA-JunosNokia NRS1CCNAFCC LicenseETA Certification