Sales Engineer – LATAM
Motorola Solutions
full-time
Posted on:
Location Type: Remote
Location: Brazil
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About the role
- Provide pre- and post-sales technical support, including system planning, customer training, system optimization, etc.
- Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
- Prepare and conduct product demonstrations for customer visits and equipment evaluations.
- Visit customer sites to provide technical support and conduct training.
- Troubleshoot failures and abnormal situations in the field.
- Collect and analyze field failures and abnormalities; provide feedback to the development team.
- Participate in resource allocation and hardware maintenance to support different sales and business development activities.
- Help design engineers reproduce and troubleshoot problems; help drive future product development.
- Perform other related duties of which the above are representative.
- Travel up to 50% of the time for frequent travel for meetings, events, and demonstrations.
Requirements
- Bachelor’s degree in Electrical Engineering or other related technical fields
- 6 years of demonstrated experience in a pre-and post-sales technical support position
- Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
- Advanced proficiency in English (reading and writing) is required.
- Fluency in Spanish (reading and writing).
- Willingness to travel to potential conflict areas in support of radios.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supportsystem planningsystem optimizationtroubleshootingfield analysisproduct demonstrationscustomer trainingresource allocationhardware maintenanceradio frequency instruments
Soft Skills
communicationcustomer serviceproblem-solvingteam collaborationadaptabilitytrainingfeedback provisiontechnical expertisepresentation skillsinterpersonal skills