Is accountable for the successful implementation, cutover, and hand-off to Support for emergency call handling projects
Writes, manages, and implements the master project plan using automated project management tools, processes, and procedures.
Measures the performance relating to achieving each set of goals.
Understands business implications on all projects.
Acquires and maintains a high-level understanding of relevant internal organizational work flows and practices.
Serves as the primary point of contact for customers, subcontractors, and internal staff for the project.
Establishes and maintains contact with customers and channel partners as relates to their specific project.
Provides regular status updates.
Organizes and facilitates meetings with internal and external customers to ensure the achievement of project goals, milestones, and deadlines.
Initiates, generates, and maintains project schedules.
Leads scheduling status reviews with team members to track current status against planned progress.
Perform detailed analyses of program data and recommend solutions to customers.
Provides ongoing assessment and coverage of the risks associated with a project.
Alert management of any problem(s) that could severely or adversely affect the project achievements; prepare a plan of action to resolve issues.
Initiates, generates, and maintains the project budgets (labor and capital) and financial objectives (revenue, margin, and cash).
Analyses project costs and leads cost status reviews with other team members and management to track current status against planned progress.
Ensures designated standards and processes are followed as it applies to assigned projects.

Requirements

High School diploma, Associates, or Bachelor's degree in Business, Communications, IT, management, and Technology
3+ years of Project Management or Program Management required.
Legal authorization to work in the U.S. indefinitely is required.
Be able to effectively lead and drive all assigned projects
Experience with Public Safety communications systems desired but not required.
Proficient in developing project documents as well as having experience in a cloud-based document management system (Google Workspace).
Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM) desired but not required.
Understanding local public safety customers, such as police, fire, and emergency medical services, is a plus.
Must be a self-motivated team player able to work effectively with general guidance toward objectives.
Must have excellent interpersonal, presentation, and negotiation skills
Be able to think outside of the scope of responsibilities and take initiative.
Be able to work collaboratively with regional and territorial management.
Be able to effectively communicate with relevant peers and senior stakeholders.

Benefits

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementprogram managementproject planningbudget managementdata analysisrisk assessmentperformance measurementcloud-based document managementproject documentationcost analysis

Soft Skills

leadershipinterpersonal skillspresentation skillsnegotiation skillsinitiativecollaborationcommunicationself-motivationorganizational skillsproblem-solving

Certifications

Project Management Professional (PMP)Certified Associate in Project Management (CAPM)