Sales Engineer – Public Safety
Motorola Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Florida, North Carolina, South Carolina, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $110,000 per year
Job Level
JuniorMid-Level
About the role
- Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
- Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
- Prepare and conduct product demonstrations for customer visits and equipment evaluations.
- Visit customer sites to provide technical support and deliver training.
- Troubleshoot failures and abnormal situations in the field.
- Collect and analyze field failures and abnormalities and provide feedback to the development team.
- Help the Design Engineers reproduce and troubleshoot problems.
- Participate in resource allocation and hardware maintenance to support different sales and business development activities.
- Help drive future product development.
- Travel requirements: 50% - frequent travel for meetings, events, and demonstrations.
Requirements
- Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.
- Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
- Willingness to travel and work at customer sites.
- Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 12 months of hire.
- Must be a U.S. Citizen due to clients under U.S. government contracts.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supportsystem planningcustomer trainingsystem optimizationtroubleshootingfield analysisproduct demonstrationsresource allocationhardware maintenanceproduct development
Soft skills
communicationproblem-solvingcustomer serviceteam collaborationadaptability
Certifications
Bachelor’s degree in Electrical EngineeringActive U.S. Government SECRET clearance