Subscriber Programming & Preventative Maintenance Specialist
Motorola Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Miami • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $90,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Manage and maintain highly technical Motorola APX Next portable and APX6500/8500 mobile radio subscribers
- Conduct routine and preventative maintenance, including performance monitoring, to ensure system-wide efficiency
- Collaborate with customers to develop, manage, and implement custom programming and radio code-plugs for subscribers
- Program and provision subscriber radios using cloud-based tools such as RadioCentral, CommandCentral Mapping, CommandCentral Messaging, and SmartConnect
- Update subscriber information in the Motorola ASTRO Core Provisioning Manager, ensuring data accuracy and preventing duplication
- Perform basic hardware troubleshooting for external radio defects or issues that can be resolved without opening the device
- Support Sierra Wireless XR80 Vehicular Modems by performing configuration updates and swapping units with customer-provided spares.
Requirements
- 3+ years of experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, System Administration, Wired/Wireless Communication Systems, Networking Equipment, IT, IT Systems, Zone Core, ASTRO Networking, Subscribers, Preventative Maintenance, Microsoft Active Directory, McAfee Security Suite, MCC7500 Dispatch, NICE Logging, E911, Dispatch, Telecommunications, Public Safety, Engineering, Networking equipment or Military experience
- Must reside in Southern Florida near Miami Dade County
- ETA certification required within 6 months of hire
- Must be a U.S. citizen with the ability to obtain necessary security clearance(s) as required by government contract
- Possess a current, valid driver’s license with no traffic violations
- CompTIA Network+ and/or CCNA or equivalent preferred.
Benefits
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- Incentive Bonus Plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
programmingradio code-plugshardware troubleshootingconfiguration updatespreventative maintenanceperformance monitoringdata accuracycloud-based toolsnetworking equipmentsystem administration
Soft skills
collaborationcustomer service
Certifications
ETA certificationCompTIA Network+CCNA