Service Contracts and Subscription Operations Analyst
Motorola Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $48,000 - $54,000 per year
Job Level
JuniorMid-Level
Tech Stack
CloudOracle
About the role
- Activate service contracts, process change requests, and issue sales log credit
- Understand how to process contracts in Oracle R12 Service Contracts Manager role
- Validate all required documents are signed by the appropriate parties
- Obtain all necessary approvals before contracts are activated
- Manage contract modifications (change requests)
- Validate revenue recognition and billings in Oracle R12 when needed
- Understand transaction types and the accounting behind them
- Manage Service Cloud cases
- Work with Greenfield IT on system issues
Requirements
- Bachelor's Degree and 2 years of Support or Service Contract experience
- Legal authorization to work in the U.S. indefinitely is required.
- 2+ years of relevant work experience
- Proficient in Oracle R12 Service Contracts Manager & Service Cloud case management
- Familiar with service agreements and internal contracts
- Familiar with service revenue recognition
- Experience with Sales Management System (SMS) a plus
- Proficient in Excel and/or Google Sheets.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Oracle R12Service Contracts Managerservice revenue recognitionSales Management SystemExcelGoogle Sheets
Soft skills
document validationapproval managementcontract modification management
Certifications
Bachelor's Degree