Sales Engineering Manager

Motor Coach Industries

MCI Sales Engineering Manager acting as primary liaison between sales and factory for coach design and development. Balancing customer needs and organizational goals in technical configurations.

Posted 7/30/2026full-timeWinnipeg • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product planning and customer engagement, with a strong focus on technical knowledge of MCI's product offerings and proficiency in business intelligence tools. Capable of leading teams, managing projects, and ensuring compliance with regulatory requirements.

Highest-signal resume keywords

Product Roadmap DevelopmentTechnical Knowledge of MCI ProductsProject Management ExperienceBOM UnderstandingMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Planning ToolsCoach Configuration ProcessCost/Price EstimationSpec Sheet Data ManagementQuality Function Deployment (QFD)

Soft Skills

Excellent Communication SkillsTeam LeadershipCustomer Engagement

Tools & Technologies

TeamcenterPower BIMicrosoft ExcelMicrosoft WordMicrosoft Outlook

Industry Keywords

Internal Controls (ICFR)Regulatory ComplianceMarket RelevanceCustomer Feedback IntegrationCompetitor Analysis

About the role

Key responsibilities & impact

Act as the "voice of the customer" to ensure that MCI product offerings are relevant and valued in the market.
Regularly participate in customer meetings with MCI Sales & Service reps and attend industry trade shows & other events as required.
Develop, own and maintain the “coach product roadmap” using quality, function, deployment (QFD) and other product planning tools.
Review all private sector coach configurations in the MCI product configurator - ensure that submitted spec content is complete and technically accurate.
Provide final approval for all private sector coach specs, including estimated cost/pricing.
Create Teamcenter bid packages and communicate approval of all specs to the organization.
Work with Sales & Marketing to create "fast track" configurations which maximize customer purchases.
Work with Engineering, Supply Chain and Operations to provide cost/price estimates for customer requested specials.
Support the ongoing maintenance of the MCI product configurator and visualization tool.
Conduct yearly reviews of options and special usage - make recommendations to promote high usage options.
Assimilate customer, sales and service feedback and provide input into the Product Planning function.
Update product information, spec sheet data, and conduct training for new product features.
Compile and organize competitor coach information for the organization.
Coordinate and host customer factory visits as required.
Review and support the creation/maintenance of MCI Marketing information.
Conduct training for the Sales & Service groups on new products & features.
Responsible to ensure all controls (ICFR Internal Controls) are designed and operating as outlined.
Ensure policies and processes are established and adhered to for regulatory and legal requirements.

Requirements

What you’ll need

Bachelor’s degree in engineering, or equivalent technical experience
Experience leading teams and managing projects
Detailed technical knowledge of MCI’s product offerings
Understanding of BOMs and the coach configuration process, including the concept of Coach Structure Charts
Proficient in Microsoft Office Suite, including Excel, Word, and Outlook, with experience utilizing Power BI and other business intelligence tools
Highly motivated individuals with excellent communication skills.

Benefits

Comp & perks

Core Benefit Plan (Health, Dental, & Vision) - Effective Day 1 of Employment!
Heath Spending Account (HSA)
Employee Assistance Program (EAP)
Disability Insurance
12 Paid STAT Holidays
Birthday Paid Day Off
Ability to advance your career with a growing company