Software Product Owner, Revenue Cycle Management
Motivity
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SDLC
About the role
- Define and maintain the product backlog, ensuring alignment with business objectives.
- Act as the voice of the customer, advocating for customer and user needs through data and empathy.
- Work closely with stakeholders to prioritize features and enhancements based on business value, customer impact, and technical feasibility.
- Work closely with stakeholders to gather and translate business requirements into user stories, designs, specifications, and acceptance criteria.
- Collaborate with development teams, ensuring clear communication of requirements and providing ongoing support throughout the entire SDLC.
- Define and track key performance indicators (KPIs) to measure product success.
- Lead the beta testing process for significant releases to validate feature readiness
- Coordinate product releases and maintain a high level of transparency with internal stakeholders regarding feature readiness, timelines, impact, and communication
- Work closely with Customer Success and Support teams to diagnose, prioritize, and resolve issues identified in the field
- Actively participate in the continuous improvement of internal product processes
- Keep up-to-date with market trends, competitor products, and industry best practices in the ABA space.
- Ensure that the final product meets quality standards and business needs.
- Work with the product manager to define and maintain the roadmap for all RCM components, including electronic claims submission (EDI), Electronic Remittance Advice (ERA), and patient billing workflows.
- Serve as the internal subject matter expert for ABA billing compliance, HIPAA regulations, and changes to payer rules that impact the product.
- Prioritize features that improve key performance indicators (KPIs) such as first-pass clean claim rates, days in accounts receivable, and denial rates.
- Design and optimize workflows for insurance eligibility checks, authorization tracking, and managing complex denial/appeal processes.
- Work with stakeholders to determine how COTS AI can be leveraged to automate and enhance key financial workflows, such as claims scrubbing, coding assistance, and predicting claim denial risk.
- Design and optimize AI-enhanced workflows to reduce manual steps in RCM processes.
- Work closely with billing and finance stakeholders to ensure accurate financial reporting and reconciliation within the product.
- Translate billing workflows into high-level requirements, collaborating closely with an offshore Business Analyst to refine them into detailed user stories and technical specifications.
Requirements
- 5+ years of experience as a Product Owner, Product Manager, Business Analyst, or similar role in software development.
- Strong understanding of Agile methodologies (Scrum/Kanban) and experience working in Agile teams.
- Ability to write clear and detailed design specifications, user stories, acceptance criteria, and documentation.
- Strong analytical skills with a data-driven approach to decision-making.
- Excellent communication and stakeholder management skills.
- Experience working with Jira or similar product management tools.
- Strong technical background (computer science, engineering, or similar).
- Ability to coordinate multi-national and offshore teams
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Agile methodologiesScrumKanbanuser storiesdesign specificationsacceptance criteriadata analysisfinancial reportingworkflow designbilling compliance
Soft skills
communicationstakeholder managementanalytical skillsempathycollaborationprioritizationproblem-solvingcontinuous improvementtransparencyleadership