Education Consultant

Motive

Education Consultant designing and delivering customer training for Motive’s fleet-management SaaS platform. Building tailored learning plans, facilitating sessions, and improving instructional assets to drive customer adoption.

Posted 8/7/2026full-timeIslamabad • 🇵🇰 PakistanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in instructional design and customer training delivery, with a strong focus on developing tailored training plans and facilitating engaging learning experiences. Proficient in project management and collaboration with cross-functional teams to ensure training effectiveness and alignment with customer needs.

Highest-signal resume keywords

Instructional Design ExperienceSaaS Training DevelopmentVirtual Training FacilitationProject Management SkillsELearning Tools Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Instructional DesignLearning TheoriesNeeds AnalysisContent DevelopmentTraining DeliveryADDIE ModelSAM ModelProject ManagementTraining EvaluationStakeholder Management

Soft Skills

Communication SkillsInterpersonal SkillsCritical ThinkingOrganizational SkillsTime Management

Tools & Technologies

Articulate 360CaptivateSCORM-compliant ModulesVirtual Training PlatformsContent Authoring Tools

Industry Keywords

Customer EducationTraining PlansDiscovery SessionsTrain-the-TrainerCustomer Buy-inPerformance Data AnalysisUser RolesAdult Learning PrinciplesContent Lifecycle ManagementExport Administration Regulations

About the role

Key responsibilities & impact

Develop customized, impactful training plans for individual customer accounts through discovery and kickoff calls
Define learning objectives, content modules, delivery methods, timelines, and measurable success metrics
Secure customer buy-in and formal approval for training plans
Facilitate virtual instructor-led training, onsite customer training, public webinars, and Train-the-Trainer programs
Coordinate with content production partners to prepare training materials
Conduct customer discovery sessions and translate insights into approved training plans
Design and execute Train-the-Trainer programs using a “see one, do one, teach one” methodology
Collaborate with Customer Education Specialists on tutorial videos, job aids, SCORM-compliant modules, and in-app guides
Apply instructional design principles, conduct needs analyses, define learning objectives, and design activities and assessments
Manage projects and stakeholders throughout the content lifecycle
Analyze learner feedback and performance data to improve content and training approaches
Partner with cross-functional teams and Subject Matter Experts to maintain technical accuracy and alignment with product roadmaps
Maintain ownership of discovery, training delivery, customer approvals, and delivery quality

Requirements

What you’ll need

Minimum 3 years of hands-on instructional design experience
Significant experience developing and delivering customer-facing training in a SaaS environment
Proven experience facilitating virtual and/or classroom-based training
Exceptional communication, presentation, and interpersonal skills
Ability to understand customer business, operating models, user roles, and goals
Ability to translate customer insights into tailored training plans
Strong discovery, critical thinking, stakeholder management, and solution-design skills
Strong theoretical and practical understanding of learning theories, including adult learning principles
Knowledge of instructional design models such as ADDIE and SAM
Solid project management skills
Proficiency with eLearning and content authoring tools such as Articulate 360 and Captivate
Ability to write clear, concise copy, instructional text, and A/V scripts
Excellent time management, organizational skills, prioritization, and attention to detail
Spanish or French proficiency is preferred, not mandatory
Must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations

Benefits

Comp & perks

Equal opportunity workplace
Some interviews or new-hire training sessions may be held in person at one of Motive's global offices