Senior Implementation Consultant

Motive

Senior Implementation Consultant leading enterprise hardware and SaaS deployments for Motive, which provides technology for physical operations. Owning project delivery, customer adoption, training, and cross-functional execution.

Posted 8/4/2026full-timeRemote • 🇵🇰 PakistanSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full project lifecycle, including planning, execution, and risk management, while effectively communicating with stakeholders and driving project success. Proficient in guiding enterprise customers through complex hardware and SaaS implementations, ensuring operational readiness and adoption.

Highest-signal resume keywords

Project ManagementStakeholder ManagementRisk ManagementImplementation LifecycleCustomer Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningExecutionChange ManagementScope ControlRisk Tracking

Soft Skills

Problem-SolvingAdaptabilityConsultative Guidance

Tools & Technologies

SalesforceAsanaJiraSmartsheet

Industry Keywords

Enterprise ImplementationSaaS SolutionsCustomer ExperienceOperational ReadinessGovernance

About the role

Key responsibilities & impact

Own the end-to-end implementation lifecycle from kickoff through deployment, training, and transition to long-term support
Serve as the single-threaded owner of project delivery, accountable for timelines, scope, risks, and overall customer experience
Lead customer stakeholders through structured project planning, defining scope, success criteria, milestones, timelines, and responsibilities
Develop and maintain detailed project plans and tracking mechanisms
Communicate project status, risks, and changes, driving expectations and timely decision-making
Facilitate customer kickoffs, weekly status calls, and executive updates
Establish and enforce project governance, status reporting, risk tracking, and stakeholder communication plans
Identify, document, and manage RAIDs, mitigation plans, and escalations
Manage scope control and change management
Hold internal teams, partners, and customers accountable to commitments and timelines
Balance multiple concurrent enterprise implementations
Guide customers through setup, configuration, and deployment of Motive hardware and SaaS solutions
Translate technical and operational requirements into execution plans
Align project plans, hardware logistics, and field execution
Prepare customers for operational readiness and transition to steady-state support
Deliver or partner with education teams on targeted training
Guide organizational change management and drive adoption
Enable customer self-sufficiency through documentation, communication, and knowledge transfer
Partner with Sales, Account Management, Support, Engineering, Product, and Installation teams
Orchestrate stakeholders, identify blockers, drive resolution, and contribute to implementation frameworks, playbooks, and delivery standards

Requirements

What you’ll need

4–6+ years of experience in implementation, project management, or enterprise customer-facing roles
Proven success leading complex, multi-stakeholder deployments; hardware and SaaS preferred
Demonstrated ability to manage full project lifecycle delivery, including planning, execution, and risk management
Experience working with enterprise customers in fast-paced, high-growth environments
Strong project management discipline across multiple projects
Exceptional stakeholder management and executive communication skills
Ability to identify risks early and drive structured resolution
Ability to balance consultative guidance with delivery accountability
Strong problem-solving skills and adaptability in dynamic environments
Proficiency in project management and CRM tools such as Salesforce, Asana, Jira, and Smartsheet
Bachelor’s degree or equivalent experience preferred
Must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations

Benefits

Comp & perks

Some interviews or new-hire training sessions may be held in person at one of Motive's global offices
Equal opportunity workplace committed to diversity and inclusion