Senior Billing Specialist

Motive

Senior Billing Specialist responsible for overseeing billing processes and resolving discrepancies. Working with internal teams to ensure accurate invoicing and reporting.

Posted 7/9/2026full-timeIslamabad • 🇵🇰 PakistanSeniorWebsite

Tech Stack

Tools & technologies

ERPSFDC

About the role

Key responsibilities & impact

Oversee the billing status of accounts by researching and resolving any billing inconsistencies, errors, and assisting in clearing all lender requirements
Analyze billing documents and other data for accuracy and completeness, acquiring missing or correcting data when necessary
Create customized funding invoices specific to each lender for the VF deals, ensuring timely billing and accuracy.
Escalating any discrepancies in documentation to the relevant departments.
Collaborate cross functionally between Sales, CS, Accounts Management, and Order Management to resolve or expedite issues.
Timely invoicing with accuracy.
Handle all billing-related cases, especially concerns related to tax issues, lender fee issues, or VF Invoice adjustments.
Manage the complete billing cycle, encompassing the identification and resolution of any related discrepancies or issues.
Ensure proper period cut-off for month-end close procedures.
Be the point person to answer billing-related support cases.
Support vendor operations and address any related concerns.
Work closely with other functional teams to ensure sales orders are fulfilled timely, resolve outstanding issues, and ensure data quality and accuracy
Provide accurate and timely reporting.
Generate reports based on specified needs
Able to run audits, identify root causes and provide timely resolution
Comfortable working with spreadsheets, internet applications, and ERP systems
Maintain the integrity and accuracy of data while entering it into various electronic systems
Evaluate the billing process and recommend improvements where possible
Handle card and ACH chargebacks end-to-end, including intake, investigation, evidence packaging, representation, and outcome booking, ensuring adherence to network/bank timelines and Motive policies.
Manage cancellations and early terminations, validating eligibility, coordinating with cross-functional stakeholders, and ensuring accurate billing adjustments, credits, and held-to-contract fees.
Support Enterprise (ENT) billing by reviewing complex contracts, validating pricing and terms, and coordinating custom invoicing or schedules to ensure accurate and timely billing for strategic accounts.
Perform billing audits and reconciliations (e.g., invoice vs. usage, GL tie-outs, partner funding files), identifying root causes of discrepancies and driving corrective actions with relevant teams.
Maintain SOX-compliant documentation and audit trails for billing changes, refunds/credits, and write-offs, ensuring readiness for internal and external audits.
Available to work US Hours 9 to 6

Requirements

What you’ll need

2-3 years of experience in a Billing or Billing-related role
Independent self-starter and adaptable in a fast-paced and changing environment
Excellent communication skills (written and verbal)
High level of attention to detail
Ability to work well with ambiguity, solve problems, and think on your feet
Expertise with Google Suite and Microsoft Office
A good command of Excel and Google Sheets
Comprehensive knowledge of Zuora is a plus
Expertise in Salesforce.com is a plus
Bachelor's (BA/BS) degree in accounting or finance is a plus.

Benefits

Comp & perks

Creating a diverse and inclusive workplace is one of Motive's core values.
We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
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ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Billing ManagementData ReconciliationInvoice GenerationChargeback HandlingBilling Audits

Soft Skills

Excellent CommunicationProblem SolvingAdaptabilityAttention to Detail