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About the role
Key responsibilities & impact- Become the Subject Matter Expert on the Motive Hardware & Software Product Suite and deployment practices.
- Provide strategic onsite presence to install, supervise, troubleshoot, QA, and support Motive implementations.
- Build and deliver installation partner training content and certification programs.
- Train and certify third parties on Motive Installation Standards.
- Participate in New Product development (Alpha & Beta programs) by performing installation and testing to provide integral feedback.
- Contribute to the online installation help center by building and maintaining articles, how-to guides, and additional resources.
- Build and maintain a Hardware Lab for testing and using Motive products.
- Ensure onsite efficiency and safety at all times.
Requirements
What you’ll need- 5+ years relevant experience.
- Bachelor's Degree or 2+ years relevant experience/certification.
- Demonstrated proficiency in Computer Electronics and Hardware.
- Strong problem-solving and critical thinking skills, with the ability to handle high-priority technical scenarios.
- Confident in customer-facing roles, capable of providing training, support, and assistance.
- Knowledge of the Automotive & Logistics industry is required; prior experience is a plus.
- Expertise in Motive Product use (in lab).
- Strong work ethic and a commitment to excellence.
- Ability to travel up to 35%.
- Valid driver’s license required.
Benefits
Comp & perks- health, pharmacy, optical and dental care benefits
- paid time off
- sick time off
- short term and long term disability coverage
- life insurance
- 401k contribution
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Installation SupervisionTroubleshootingQuality AssuranceTechnical SupportProduct Testing
Soft Skills
Critical ThinkingCustomer-Facing CommunicationStrong Work Ethic
Certifications
Bachelor's DegreeInstallation Certification
