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Senior Order Management Specialist, Operations
MotiveSenior Order Management Specialist handling sales and operations for Motive's AI-driven technology. Overseeing the entire Quote-to-Cash lifecycle and collaborating with cross-functional teams.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage complete Sales Force Quote to Cash cycle
- Identify and resolve Q2C technical issues
- Provide guidance on complex deal structures
- Quote Creation and Completion
- Order Cancellation.
- Account Renewals
- Contract Buyout Quotes.
- Opportunity Stage Amendments.
- Package Upgrade/Downgrade
- Vendor Finance deals
- Account Audits
- Account Mergers
- Constantly liaising with other departments to resolve cases
Requirements
What you’ll need- Graduate in Business Management disciplines, preferably Finance, Business Management, Economics or Supply Chain
- Strong Business Communication Skills in English
- Minimum 3 years of professional work experience.
- Proficient experience with Microsoft Excel and Word.
- Knowledge and experience of CRM systems, preferably Salesforce.
- Prefer experience working with ERP systems.
- Very organized, meticulous, and detailed in entering information.
- Excellent analytical and problem-solving capabilities with special attention to accuracy and detail.
- Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.
- Ability to effectively prioritize and multi-task in high-volume workload situations.
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales Force Quote to CashQuote CreationOrder CancellationAccount RenewalsContract Buyout QuotesOpportunity Stage AmendmentsPackage Upgrade/DowngradeVendor FinanceAccount AuditsAccount Mergers
Soft Skills
Business Communication SkillsOrganizational SkillsAttention to DetailAnalytical SkillsProblem-Solving SkillsSelf-StarterOwnershipPrioritizationMulti-taskingMeticulousness