Motive

Technology Program Analyst

Motive

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇰 Pakistan

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Learn about the business needs and utilize your deep knowledge of technology to design processes and automation to create the most efficient tool configuration possible
  • Participate in the evaluation and selection of technology tools used by Internal teams
  • Support the members of the management team to accomplish technology goals
  • Manage incoming tools/system access and configuration requests
  • Triage day-to-day issues that arise for internal and external tools
  • Partner with IT and engineering to implement and troubleshoot new processes and workflows

Requirements

  • 5+ years of experience in a Technology operations role or as a Salesforce Business Analyst
  • A deep and ever-improving understanding of Salesforce Sales Cloud and the surrounding ecosystem, including 3rd party products
  • Strong project management and process improvement skills
  • Effectively juggled multiple priorities in a fast-paced, dynamic environment and has a passion for learning new technologies and quickly becoming the resident expert
  • Strong communication that partners effectively with different teams to drive results
  • Proven experience implementing and improving systems powering Sales Engineering Teams
  • Preferred one of the following certifications:
  • Salesforce Administrator
  • Salesforce Business Analyst
  • Salesforce Cloud Consultant
Benefits
  • Creating a diverse and inclusive workplace is one of Motive's core values.
  • We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities, and perspectives.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce Sales Cloudprocess automationproject managementprocess improvementsystem configurationtroubleshootingworkflow implementation
Soft skills
communicationprioritizationteam collaborationadaptabilityproblem-solving
Certifications
Salesforce AdministratorSalesforce Business AnalystSalesforce Cloud Consultant