Senior Implementations Consultant

Motive

full-time

Posted on: 11/24/2025

Location Type: Remote

Location: Remote • 🇲🇽 Mexico

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Senior

About the role

Define and maintain the onboarding program for clients based on our product initiatives
Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients.
Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations.
Ensure the timely and successful completion of new client onboarding for all assigned accounts.
Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule.
Hosting virtual or in-person group training sessions for new customers.

4+ years experience in a customer-facing role in a B2B capacity, preferable in trucking, logistics, or fleet management.
Strong business background including project management, account management, problem-solving, business planning, and analytical skills.
Excellent interpersonal, communication (both written and verbal), and presentation skills.
Experience in delivering client-focused solutions based on customer needs.
Demonstrated ability to communicate, present and influence credibly and effectively across all levels of the organization, including executive and C-level.
BA/BS degree or equivalent work experience preferred.

Benefits

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Tip: use these terms in your resume and cover letter to boost ATS matches.

project managementaccount managementproblem-solvingbusiness planninganalytical skills

interpersonal skillscommunication skillspresentation skillsclient-focused solutionsinfluence

BA/BS degree