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Creative Operations Manager
MOTHER ROOT ✸Creative Operations Manager at Mother Root overseeing production and delivery of creative assets. Collaborating with cross-functional teams to ensure timely and quality execution of marketing initiatives.
About the role
Key responsibilities & impact- Run the engine that turns briefs into the creative that sells bottles.
- Reporting to the Head of Brand and Campaigns, you’ll own how creative gets made: how briefs come in, how they’re prioritised, who works on them, on what timeline, on what budget, against what success measure, and how learnings come back into the next brief.
- You sit between Growth, Brand and Campaigns, and the people who make the work: designers, video and motion editors, photographers, producers, the Creative Strategist, and the Co-Creative Leads themselves.
- Own creative throughput and on-time/on-budget delivery as your scorecard.
- Own the single intake process. Every paid, email, organic, web, retail and PR creative request comes through you.
- Triage and route briefs to the right team based on type, urgency, complexity and capacity.
- Own the performance creative pipeline end-to-end: paid social, paid search creative variants, display, affiliate and partnership assets.
- Manage the freelance roster: designers, photographers, DPs, motion editors, producers, stylists.
Requirements
What you’ll need- A creative operator who has lived in performance creative.
- You’ve sat next to a performance team and shipped paid social, email, and digital campaign creative at volume.
- Fluent in workflow tools. Particularly Notion (databases, views, automations, templates), Claude and Slack automations.
- Brilliant at sizing creative work. You can scope a project with designers, video and motion editors, and production teams before it kicks off.
- You’ve sat in pre-pro and on photo shoots, so you know what a realistic call sheet looks like.
- A prioritisation engine. You can hold five conflicting briefs in your head, surface the trade-offs in one sentence, and get a clean decision out of two strong creative leads.
- Operationally precise. Budgets reconcile. Invoices get paid. Day rates are documented. Freelancers come back because you’re a pleasure to work with.
Benefits
Comp & perks- Share Options Programme
- Hybrid working: 3 x a week in office (Mon, Tues, Thurs) & 2 from home
- Annual Leave: 25 days per year
- Summer Hours: Early finish Fridays (June–August)
- Work From Anywhere: Up to 2 weeks per year
- Pension: 5% matched contribution
- Cycle Scheme: Bike or Lime/Forest Pass
- Personal Development: £300 annual allowance for approved training
- Wellbeing Support: Access to Spill app & Heka allowance (£40/month) + birthday/work anniversary boosts
- Annual Team Trip: Gastronomical & wellbeing-focused team away trip
- Parental Leave: Competitive maternity/paternity package
- Lots of free Mother Root
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance creativecreative throughputproject scopingcreative pipeline managementbudget reconciliationinvoice managementcreative asset developmentcampaign creative productiondigital campaign executioncreative request triage
Soft Skills
prioritizationoperational precisiondecision makingcommunicationcollaborationproblem solvingcreativitytime managementadaptabilityinterpersonal skills