Mother Jones

Revenue Operations Specialist

Mother Jones

full-time

Posted on:

Location Type: Remote

Location: California • District of Columbia • United States

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Salary

💰 $38 - $47 per hour

About the role

  • Provide dedicated technical support to the revenue operations department
  • Focus on hands-on email execution, platform expertise, and campaign trafficking across display and podcast channels
  • Provide operational support to the membership program
  • Serve as the primary backup for the Revenue Operations Technologist
  • Coordinate creative intake and perform technical QA, ensuring specification compliance and troubleshooting issues
  • Execute and manage display advertising campaigns in Google Ad Manager
  • Design, implement, and optimize automated email workflows and audience segmentation within our ESP
  • Support technical operations and platform improvements within Sailthru and Mailchimp
  • Manage segmentation, suppression, and data integrity; monitor list health metrics

Requirements

  • 3–5+ years of hands-on email marketing experience including HTML/CSS email development, template customization, troubleshooting, and code-level builds (JavaScript preferred)
  • Proven experience designing and implementing automation workflows and lifecycle logic within modern ESPs (e.g., Sailthru/Zeta, Klaviyo, Iterable), including segmentation, triggers, wait conditions, and suppression rules
  • Strong knowledge of email deliverability best practices, subscriber data management, and experience with APIs and custom data integrations (experience with ESP User API endpoints or similar preferred)
  • Demonstrated experience building complex audience segments and automation flows using subscriber attributes, custom events, and behavioral data
  • Experience with digital advertising trafficking (Google Ad Manager preferred), CRM platforms (Salesforce preferred), and project management tools (Asana preferred)
  • Ability to document technical processes and articulate complex concepts clearly to cross-functional, non-technical stakeholders
  • Must be able to support an inclusive environment and have strong communication skills
  • Experience in publishing, media, or nonprofit environments preferred.
Benefits
  • health, dental, and vision benefits for employees and their dependents (premiums fully paid by CIR)
  • paid vacation starting at three weeks per year
  • pretax commuter benefits
  • FSA and HSA programs
  • flex-hours program
  • 37.5-hour workweek
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HTMLCSSJavaScriptemail marketingautomation workflowslifecycle logicemail deliverabilitydata managementaudience segmentationdigital advertising
Soft Skills
communicationtechnical documentationproblem-solvingcollaborationinclusivity