Program Support Worker – Part-Time, Fixed Term

Mosaic

Program Support Worker providing administrative support to clients in violence prevention programs. Engaging with various stakeholders and handling administrative duties effectively in a hybrid work model.

Posted 7/27/2026part-timeVancouver • 🇨🇦 CanadaJunior💰 CA$25 - CA$27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative skills with proficiency in data management, client support, and effective communication. Capable of maintaining confidentiality while coordinating logistics and managing diverse client needs, particularly in mental health contexts.

Highest-signal resume keywords

Office ManagementData ManagementClient SupportCommunication SkillsCultural Sensitivity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document ProductionSpreadsheet ManagementDatabase ManagementFinancial Data EntryInventory Management

Soft Skills

Organizational SkillsCoordination SkillsJudgmentInitiativeTeam Collaboration

Tools & Technologies

Word Processing SoftwareSpreadsheet SoftwareStandard Office Equipment

Certifications & Qualifications

Office Management DiplomaBusiness Administration CertificateCriminal Record Check

Industry Keywords

Mental Health NeedsClient IntakeWorkshop LogisticsConfidentialityCommunity Partnerships

About the role

Key responsibilities & impact

Perform administrative tasks: answer inquiries about the programs/projects; file documents; produce documents and spreadsheets; prepare and/or assist with presentations, marketing, reports and surveys; order office/program supplies and maintain inventory; code invoices; enter/record financial data and other data
Respond to client and community partners' inquiries in a timely manner
Support clients: register them; maintain client records; provide information/referrals and orientation; additional support as assigned
Promote program to interested clients, answer client questions regarding the program participation, and register clients using appropriate database and procedures
Assist with client intake and coordinating workshop logistics details
Provide administrative support for reports, client intake information, workshop attendance, and forms
Maintain confidentiality in all matters related to client/student information
Provide general orientation to the facilities for clients/community partners/stakeholders both in person and over the phone
Perform administrative duties related to the program or project, as assigned

Requirements

What you’ll need

Office Management/Business Administration diploma/certificates and/or appropriate combination of experience and training
1-2 years' relevant administration experience
A current and satisfactory Criminal record check is required
Excellent administration skills with some experience in data management
Proficient computer skills in word processing, spreadsheets, database, and standard office equipment
Good verbal and written communication skills
The ability to speak other languages will be considered an asset
Knowledge about mental health needs
Great coordination skills, effective organizational abilities: able to set priorities and meet deadlines; able to multi-task
Able to work independently and with a team
Must possess sound judgement and initiative
Cultural sensitivity and understanding of the needs of diverse clients with mental health issues

Benefits

Comp & perks

A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week