Mosaic

Employee Relations Specialist

Mosaic

full-time

Posted on:

Location: 🇺🇸 United States

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Salary

💰 $50,600 - $63,250 per year

Job Level

JuniorMid-Level

About the role

  • Provide expert-level guidance and support to managers and team members on performance management, corrective actions, and workplace conflict resolution
  • Assist with conduct prompt, thorough, and objective investigations into team member concerns, including gathering evidence, interviewing relevant parties and preparing comprehensive reports
  • Manage formal grievance and complaint processes, ensuring accurate documentation, timely communication, and fair resolution in accordance with company policy and employment law
  • Maintain clear, detailed, and confidential documentation throughout all phases of employee relations cases
  • Interpret and apply HR policies, procedures, and labor laws to ensure consistent and equitable decision-making
  • Partner with cross-functional stakeholders including Legal, Compliance, and HR Business Partners to align ER practices with company values and regulatory requirements
  • Assist in training for leaders on workplace conduct, conflict resolution, and performance management
  • Maintain current knowledge of employment law and HR best practices to ensure ongoing compliance and risk mitigation
  • Participate in special projects, organizational initiatives, and other duties as assigned

Requirements

  • Minimum 2 years of experience specifically in employee relations
  • Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience)
  • Demonstrated experience in employee relations matters to include performance management
  • Working knowledge of employment law, HR compliance practices, and workplace policies
  • High emotional intelligence, discretion, and sound judgment
  • Exceptional written and verbal communication skills
  • Ability to influence and advise leaders at all levels with confidence and clarity
  • Proficiency with HRIS systems (WorkDay preferred) and employee relations case tracking tools
  • Preferred Qualifications PHR or SHRM-CP certification
  • Experience in healthcare, technology, or high-growth environments
  • Familiarity with data-driven approaches to employee relations and culture improvement
  • Proficiency with G-Suite and MS Office
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