Morgan Stanley

Financial Planning and Analysis

• Primary planning resource for 1-2 in-scope markets, supporting broadcast messaging and plan creation/delivery for target client segment
• Partner with FPDs to support planning mandate in assigned region
• Collaborate with key stakeholders to enhance visibility and establish pipeline of commercial opportunities
• Maintain connectivity with respective market and regional sales/leadership teams
• Execute coordinated tactical outreach to in-scope markets FAs

Associate Planning Director – Financial Planning Engagement Desk

Client Services Representative

• Provide service coverage for an FA including: Supporting the FA in cultivating and enhancing new and existing client relationships
• Executing money movement transactions at the request of the client and/or FA
• Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit)
• Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA
• Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
• Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team
• Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance)
• Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA
• Supporting the FA's marketing strategy (e.g., website maintenance)
• Assist FAs in delivering against their business plan and client service model
• Remaining current on all policies, procedures, and new platforms
• Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
• Answering inbound phone calls or making outbound calls with updates on service requests
• Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
• Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
• Assisting with general in-office support functions such as copying, filing and scanning documentation
• Preparing and submitting expense reports for processing at the direction of the FA/PWA

Senior Registered Client Service Associate

• Support Product Leads with product life cycle management, including collection of requirements, feasibility studies, design, development, validation, onboarding, pilot, and production.
• Gain a deep understanding of business stakeholder requirements and collaborate with Product Leads and IT teams to address roadblocks and manage projects to meet aggressive deliverable deadlines.
• Facilitate meetings by developing and distributing agendas, following up with meeting notes, and tracking progress/action items.
• Create presentations to update team on project status and strategy.
• Create, validate, deploy, and market advanced AI prompts/agents to bankers.
• Work closely with Product Leads, IT, Strats, Bankers, Risk, Compliance, Legal, Senior Management to gather feedback, incorporate edits, and ensure timely communication of updates to drive end-to-end delivery of initiatives.
• Stay up to date with latest technological advancements to continuously improve existing systems and incorporate new innovations such as AI.
• Monitor quality and proactively request feedback to drive continuous improvement of products.

Investment Banking Manager

Director

• Provide day-to-day investor services to fund managers and investors
• Act as a primary contact for fund investor queries
• Ensure compliance with fund documentation and regulations
• Process investor transactions and maintain fund records
• Produce internal operational reports to assist team efficiency

Fund Services, Associate/Director

Analyst

• Provide service coverage for a FA/PWA/team including supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
• Executing money movement transactions at the request of the client and/or FA/PWA/team
• Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit)
• Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
• Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity
• Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team
• Assists Financial Advisor(s) / team in delivering against their business plan and client service model
• Supporting the Financial Advisor/ team marketing strategy
• Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings
• Assist with data entry for key client needs such as new account opening and financial planning at the direction of the FAs/PWAs/teams

Associate Planning Director – Financial Planning Engagement Desk

Senior Registered Client Service Associate

Investment Banking Manager

Fund Services, Associate/Director

Registered Client Relationship Analyst